Who we are Orange Cyberdefense is the Orange Group's strategic entity dedicated to digital security. We support companies of all sizes, critical organizations, administrations and local authorities in the design of their cybersecurity strategies, their implementation and their operational management. We provide them with our expertise to ensure the best level of protection of their data, their equipment and the services they offer to their customers or their citizens. With revenues of 1.3 billion euros by 2025 and more than 3,300 multi-skilled cybersecurity experts, we are now positioned as the European leader for cybersecurity services. Our mission is to build a safer digital society. As Orange Cyberdefense (OCD), the Orange Group’s cybersecurity subsidiary, launches its Spanish entity, it is recruiting a Business Support Officer based in Madrid. The role provides direct support to local management—including Finance, Operations and Sales—in handling the administrative and financial activities essential to the smooth running of the Spanish entity. ERP and CRM Systems Point of Contact Develop a strong working knowledge of NetSuite ERP, Salesforce CRM and internal procedures to advise Sales and Operations users. Liaison Between Local Operations and the GSP Escalate overdue customer invoices to Operations and Sales teams, and monitor collection actions. Enter complex customer orders in the ERP when they cannot be processed independently by the GSP. Work closely with Sales and Production teams to understand how these orders should be structured in the ERP. Non-Production Procurement Support ~ Process purchase requests unrelated to customer projects, from purchase order placement through to resolving any issues preventing supplier invoice payment. At least five years’ professional experience,



ideally in Finance, Sales Administration, Procurement Administration or an ERP environment. Good understanding of sales administration and procurement processes, and how they interact with accounts receivable and accounts payable. Strong attention to detail and organisational skills, with the ability to coordinate multiple stakeholders, including local management, the GSP, Sales and Production teams. Excellent interpersonal and communication skills, with the ability to explain processes clearly when working with a shared service centre based in Poland. Spanish: Native speaker or C1/C2 level (essential). English: Full professional proficiency (essential), for communication with the GSP and Group teams. French: An advantage, but not essential. Our advantages Our mindset: Organization of after-work events, team building, foosball tournaments & Co, employee involvement in company projects; Tu carrera: Training, certifications, assessments, Academy, internal mobility, assignments at our international sites; Nuestro compromiso: Key partner in times of crisis (protection of health services during the COVID-19 crisis, securing collections for Notre-Dame de Paris, etc.), player in the Orange Group's CSR policy (equal opportunities, diversity advocacy, etc.); Tu equilibrio entre vida laboral y personal: A few days of remote work, support for sports and cultural activities, organization of sports challenges,



etc.; Nuestros otros

beneficios:
Pension plan, meal vouchers, life insurance, health insurance etc. Remote work: regulated hybrid model (up to 2 days/week), with full equipment provided Quiénes somos Orange Cyberdefense es la entidad estratégica del Grupo Orange dedicada a la seguridad digital. Apoyamos a empresas de todos los tamaños, organizaciones críticas, administraciones y autoridades locales en el diseño de sus estrategias de ciberseguridad, su implementación y su gestión operativa. Les brindamos nuestra experiencia para garantizar el mejor nivel de protección de sus datos, sus equipos y los servicios que ofrecen a sus clientes o ciudadanos. Con ingresos de 1.3 mil millones de euros para 2025 y más de 3,300 expertos en ciberseguridad multidisciplinarios, nos posicionamos como el líder europeo en servicios de ciberseguridad. Nuestra misión es construir una sociedad digital más segura. Con motivo del lanzamiento de su filial española, Orange Cyberdefense (OCD), la filial de ciberseguridad del Grupo Orange, busca un/a Business Support Officer para su oficina de Madrid. El puesto ofrece apoyo directo a la dirección local —incluidas las áreas de Finanzas, Operaciones y Ventas— en las tareas administrativas y financieras esenciales para el buen funcionamiento de la filial española. El puesto depende jerárquicamente del director general de la filial en Madrid y funcionalmente del director financiero en Francia. Este contexto requiere una persona autónoma y adaptable, capacitada para trabajar en una amplia variedad de temas y desenvolverse en un ambiente en constante evolución. Referente de los sistemas ERP y CRM Adquirir un conocimiento sólido del E

📌 Business Support Officer (España)
🏢 Orange Cyberdefense
📍 España