Customer Success Manager (España)

Customer Success Manager (España)

24 oct
|
Hub
|
España

24 oct

Hub

España

Department: Customer Success / Commercial Employment Type: Full-time, Permanent Languages Required: Native/Fluent French & Fluent English About Glint Solar Glint Solar is building a better world by accelerating renewable energy, and making it easier to develop than ever before. Our software compresses months of complex work into streamlined, data-driven workflows, guiding developers from site identification all the way through pre-design, permitting, and cross-team collaboration. Solar, BESS (battery energy storage systems), and hybrid energy projects are at the heart of the clean energy transition, and we are at the heart of making them happen. Founded in 2020 with a mission to accelerate renewable energy adoption globally, we are a fast-growing team headquartered in Oslo with hubs in Madrid and San Francisco, a rapidly expanding global customer base, and exciting momentum ahead. As a Customer Success Manager (CSM) for our French-speaking accounts , you will be the strategic partner solar and storage developers trust to help them accelerate their pipeline. Your mission goes far beyond reactive customer support: you will enable users to drive real commercial outcomes and scale their clean energy assets using our platform. In this role, building genuine, consultative relationships goes hand-in-hand with driving net revenue retention and account expansion across France and French speaking markets. Lead the end-to-end customer relationship from onboarding through to renewal for our portfolio of developers and IPPs across France Drive Commercial Growth: Identify, navigate, and close upsell and cross-sell opportunities, introducing Glint Solar to new regional development teams and asset divisions within your account base Deliver high-impact, data-driven quarterly business reviews (QBRs) and executive check-ins using platform insights to influence stakeholders from project analysts to the C-suite Voice of the Customer: Partner with our Product and Engineering teams in Oslo to translate customer feedback,



market-specific French permitting nuances, and feature requests into actionable roadmap priorities Scale the CS Playbook: Help build scalable processes, onboarding frameworks, and best practices as Glint Solar expands its European presence Bilingual Communicator: Fully fluent in both French (native or C2 level, written and spoken) and English . You can navigate complex technical and commercial conversations in both languages seamlessly You enjoy engaging customers where they are—via video calls, face-to-face meetings, industry webinars, and European renewable energy conferences Background in B2B SaaS Customer Success, account management, or technical renewable energy development (solar, wind, or BESS). Commercially Minded: Comfortable discussing pipeline, renewals, contract expansions, and ROI metrics alongside product features Data-Savvy & Analytical: Capable of synthesizing customer data to highlight workflow efficiency gains and quantify business outcomes Between us you will find ski enthusiasts, avid home chefs, disc golf players, and weekend DJs. What unites us is a shared commitment to solving critical customer problems and accelerating the global energy transition. Competitive Compensation: €30,000
- 35,000 Gross Annual Base Salary + 10% performance bonus / OTE Contract: Permanent Spanish employment contract (Contrato Indefinido) via our Employer of Record, Deel—including full statutory Spanish social security, public healthcare, paid sick leave, and unemployment coverage. (Open to B2B / Autónomo contractor agreements for candidates who prefer to invoice independently) Flexible Work Model: Madrid office + versátil work-from-home options and home office equipment allowance Generous Time Off: 25 working days of paid annual vacation plus Madrid’s 14 regional/national public holidays Travel & Connection: Regular visits and offsites to our headquarters in Oslo, Norway, and key European clean tech conferences Learning & Development: High autonomy, steep career progression, and an annual budget for professional courses and development #

📌 Customer Success Manager (España)
🏢 Hub
📍 España

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