BD in Barcelona, Spain, is seeking a Customer Service Representative focused on process excellence. You will lead continuous improvement initiatives across Customer Service, partnering with Supply Chain, Finance, and IT to deliver efficient, compliant, and customer-centric processes.
Responsibilities include defining and tracking KPIs, supporting system optimisations (SAP, CRM, Salesforce, ServiceMax), and driving training and adoption of new processes.
📌 Customer Service Process Improvement Specialist (España)
🏢 BD
📍 España
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