This job is with Allianz Commercial, an inclusive employer and a member of myGwork – the largest integral platform for the LGBTQ+ business community. Please do not contact the recruiter directly.

About the Job

As Head of Service Portfolio Management & Assurance, you will own the end-to-end IT service portfolio of Allianz Technology, ensuring it is transparent, well-structured, and aligned to the needs of Allianz companies. You will steer the full service lifecycle, from introduction and change through to retirement, and make sure services are delivered to agreed levels of quality, performance, security, and resilience. Combining portfolio management with assurance over the security and resilience of services, you will be a trusted partner to Allianz Technology and its customers, driving consistency, transparency, and continuous improvement across the service landscape.

What you do

- Own and continuously develop the Allianz Technology service portfolio and catalogue, ensuring it is clear, consistent, and aligned to customer needs.
- Steer the end-to-end service lifecycle, from service introduction and change through to retirement, in line with strategy and demand.
- Drive service assurance, ensuring services are delivered to agreed levels of quality, performance, security, and resilience.
- Establish transparent service costing, pricing, and value reporting across the portfolio.
- Own service level management, monitoring performance against commitments and driving continuous improvement.
- Act as a trusted interface to Allianz companies and internal stakeholders on the service offering and its evolution.
- Build, lead, and develop a high-performing team across portfolio management and assurance.

What you bring





- Extensive senior experience in IT service management, service portfolio management, or a related discipline within a complex, service-driven technology organization (e.g., 10+ years in the field, including 5+ years in a leadership role).
- Proven track record owning a service portfolio and catalogue and steering the full service lifecycle, from introduction and change through to retirement.
- Strong service assurance and service level management acumen, with a clear focus on the quality, performance, and value delivered to customers.
- Solid understanding of service costing, pricing, and value reporting, and of the commercial dynamics of an IT service provider.
- Familiarity with recognized control frameworks and standards (e.g., ISO/IEC 27001, ISO/IEC 42001, COBIT, NIST) and with third-party and ICT risk.
- Excellent stakeholder management, communication, and leadership skills, with the ability to influence and build trust at senior levels.
- A relevant degree or equivalent experience, sound judgment, and the ability to turn complex technical and regulatory matters into clear decisions.
- Working knowledge of AI technologies and the governance considerations they raise.

What we offer

- We offer a hybrid work model which recognizes the value of striking a balance between in-person collaboration and remote working incl. up to 25 days per year working from abroad.




- We believe in rewarding performance and our compensation and benefits package includes a company bonus scheme, pension, employee shares program and multiple employee discounts (details vary by location).
- From career development and digital learning programs to international career mobility, we offer lifelong learning for our employees worldwide and an environment where innovation, delivery and empowerment are fostered.
- Flexible working, health and wellbeing offers (including healthcare and parental leave benefits) support to balance family and career and help our people return from career breaks with experience that nothing else can teach.

About Allianz Technology

With its headquarters in Munich, Germany, Allianz Technology is Allianz's global IT service provider and delivers IT solutions that drive the group's digitalization. With more than 11,000 employees in over 20 countries around the world, Allianz Technology is tasked to run, optimize, transform and innovate the infrastructure, applications and services together with Allianz companies to co-create the best customer experience.

We service the entire spectrum of digitalization - from one of the industry's largest IT infrastructure projects that spans data centres, networks and security, to application platforms ranging from workplace services to digital interaction.

In short: We deliver comprehensive end-to-end IT solutions for Allianz in the digital age. We are the backbone of Allianz.

Find us at: www.linkedin.com/company/allianz-technology.

Commitment to Integrity, Fairness & Inclusion

Allianz Group is one of the most trusted insurance and asset management companies in

📌 Head of Service Portfolio Management (Barcelona)
🏢 Allianz Commercial
📍 Barcelona