Draiver is seeking a proactive Support Specialist to join the Operations team. Los candidatos deben tomarse el tiempo de leer atentamente todos los elementos de este anuncio de empleo. Por favor, envíen su solicitud sin demora. You will assist drivers and customers via phone, chat, and email, ensuring swift issue resolution and a high-quality experience. You'll analyze KPIs, document tickets, and collaborate with multiple teams to improve processes, SOPs, and the knowledge base. xqysrnh English fluency and ticketing experience are essential.