We’re looking for a Principal IT Engineer to own and evolve the technology experience of our general workforce. This is a senior individual-contributor role with broad ownership across identity, endpoint management, workplace applications, IT automation, security controls, and service operations. You will work in a global, product-led, high-paced technology company, partnering closely with Security, Engineering, People, Finance, Legal, and business teams to ensure employees can work securely, efficiently, and with minimal friction across multiple countries and time zones. Responsibilities Corporate IT & Workplace Technology Own the architecture and continuous improvement of our corporate IT environment. Manage and optimize identity, SSO, authentication, device management, and access controls. Own technologies including Google Workspace, Okta, Workspace ONE, Slack, and other critical workplace SaaS platforms. Define endpoint standards across Windows, macOS, and mobile devices. IT Operations & Global Helpdesk Drive the technical excellence and continuous improvement of global IT service delivery and helpdesk operations, partnering with IT management to improve scalability, reliability, and operational efficiency. Ensure business continuity and support coverage for critical IT services and incidents. Define service standards, SLAs, escalation processes, monitoring, and operational metrics. Act as the senior technical escalation point for complex identity, endpoint, networking, SaaS, and workplace technology issues. Create technical standards, guidelines, documentation, and operating procedures for more junior IT team members.



Mentor and provide technical direction to IT engineers and support teams, raising the overall technical quality of the function. Improve employee self-service and reduce dependency on manual IT operations. Partner with Security to implement identity, endpoint, access-control, and device-security policies. Ensure IT architecture follows appropriate security, privacy, reliability, and audit standards. 8–10+ years of experience in corporate IT, workplace technology, identity, endpoint management, or related roles within global technology companies. ~ Experience working in a global, product-led, fast-growing and fast-paced technology environment. Deep experience with Google Workspace and Workspace ONE, or comparable enterprise platforms. ~ Strong Windows and macOS endpoint-management experience. ~ Experience supporting global organisations and IT operations across multiple countries and time zones. ~ Strong understanding of SaaS administration, networking, security, and modern Zero Trust principles. ~ Ability to define technical standards and provide technical guidance and mentorship to junior and mid-level IT professionals. Excellent English communication skills, both written and verbal, with the ability to communicate clearly with employees,



technical teams, vendors, and senior stakeholders.

About us
Job&Talent; is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Built on deep industry expertise, cutting-edge technology, and smart AI agents, our end-to-end platform covers the entire workforce lifecycle — from recruitment and planning to time and attendance, performance, cost management, and communication. It delivers measurable improvements in the areas that matter most: fulfilment, attendance, retention, and workforce quality. Our platform strength is rooted in unique

experience:
placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality. Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank. Join our community and make an impact Innovation, high standards, and analytical thinking are in our DNA. It’s how we stay sharp, move fast, and make decisions that keep us ahead of the curve. Around here, you’ll hear a lot about 10x experiences, human-centered design, and the power of AI. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation.

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