24 oct
|
Sequra
|
Barcelona
About seQura seQura provides innovative, flexible and easy-to-use payment technologies that help merchants acquire, convert and retain more customers. We make a difference sales performance by tailoring our solutions to different sectors, to address their unique pain points and deliver superior results in Retail, Education (EduQa), Optics (OptiQa), Repairs and Travel. We also empower smart shopping to consumers who seek more value, convenience, and flexibility in their shopping, with new payment experiences that allow them to save, access interest-free credit, or pay in small, comfortable installments of up to 24 months. Born in Barcelona, seQura is a privately-owned fintech, currently expanding throughout southern Europe and Latin America, growing above 50% CAGR and approaching 100 Million in Annual Recurring Revenue. What challenges you´ll be solving As Account Manager SMB Portugal, you will own and grow our portfolio of small and medium merchants in Portugal. Your goal is simple: make every merchant sell more with seQura, by driving activation, adoption and volume across their channels. Drive volume (COV) and adoption: make sure seQura is visible and well positioned at checkout, in-store and in merchants' marketing. Run regular account reviews with data on conversion, approval rates and performance, and turn insights into action plans. Identify upsell and cross-sell opportunities, such as new payment methods, channels or brands within the same group. Act as the merchant's main point of contact, coordinating with Risk, Operations and Support to solve issues quickly.
Share market feedback with Product and Marketing, and support local events and campaigns in Portugal. Keep the CRM and pipeline up to date and report on portfolio performance. 2–4 years of experience in account management, customer success or B2B sales, ideally with SMB clients. ~ Native or fluent Portuguese, plus professional English. Spanish is a plus (see below). ~ Strong knowledge of the Portuguese retail or e-commerce market. ~ Commercial mindset: you are comfortable with targets, negotiation and growing revenue within existing accounts. ~ Analytical
skills:
you use data to prepare account reviews and prioritise your portfolio. ~ Bachelor's degree. ~ Experience in fintech, payments, BNPL or SaaS. Spanish at a working level. A network among Portuguese merchants, e-commerce platforms or agencies. Experience with CRM tools (HubSpot or similar) and BI tools such as Metabase. With us, you will have challenging projects to work on and push your skills and knowledge. In addition, we are very proud of the unique office we have, which offers a comfortable and inspiring environment to work in with everything you need. ~Professional development workshops or seminars. ~ Adaptable compensation plan for transportation, restaurants, and kindergarten with Cobee. ~ Health insurance discounts with Sanitas and Adeslas. ~ Moreover,
we offer
a Wellness Program that embraces a holistic approach by covering 6 areas (occupational, physical, financial, emotional, social, environmental consciousness).
📌 Account Manager (Barcelona)
🏢 Sequra
📍 Barcelona