About Us
At Seequent, we help organisations to understand the underground, giving the confidence to make better decisions faster. We build world-leading technology that is at the forefront of Earth sciences, transforming the way our customers work. Every day we help them develop critical mineral resources more sustainably, design and build better infrastructure, source renewable energy, and reduce their impact on the environment. We operate in 145+ countries while proudly maintaining headquarters in New Zealand. The RoleReporting to the Manager, Account Success, Civil Energy & Environment, this role supports customer adoption, engagement, and long-term success with Seequent solutions. Working with an assigned portfolio, the Account Success Manager helps customers implement, adopt, and realize value from their investment while serving as their primary day-to-day contact. Build and maintain strong relationships with assigned customer stakeholders to support satisfaction, product adoption, and retention. Coordinate customer onboarding and training by engaging the appropriate internal resources and tracking outcomes. Partner with Account Managers and Sales and Support team members to support account planning activities. Document customer interactions, account updates, and key activities in the CRM system. Facilitate communication between customers and internal teams to support timely resolution of questions, concerns, and service requests. Coordinate technical support escalations by connecting customers with the appropriate subject matter experts.



Prepare customer usage reports and adoption insights for customer success discussions and reviews. Identify expansion and renewal opportunities, communicate them to the Senior Account Manager, and maintain a regular customer engagement cadence. Must be fluent in Spanish (written and verbal communication)Highly developed communication and influencing skills, with the ability to engage customers and stakeholders at all organizational levels. Additional InformationHybrid work from the local office 2 days a week and home-based the remainder of the week.#If you require accommodation during our recruitment process, please let our Talent Acquisition team know. Research underscores that some individuals, especially women and underrepresented groups, may hesitate to apply for roles if they don't meet every requirement. We work collaboratively, stay curious, make change happen and have a general impact. Please ask your Talent Acquisition Specialist. Seequent (Bentley) is an equal opportunity employer and considers all qualified applicants for employment without regard to race, color, sex, sexual orientation, gender identity, disability, pregnancy, protected veteran status, religion, national origin, age, genetic information or any other protected characteristic. This commitment extends to all aspects of employment, including, but not limited to, hiring, placement, promotion, compensation, and training. We encourage you to request a reasonable accommodation if you are not able to fully use or access our online application system.

📌 Success Account Manager (Comunidad de Madrid)
🏢 Seequent
📍 Comunidad de Madrid