Claims Handler

Let’s care for tomorrow.

Your ambitions. Your dreams. Your tomorrow

Whether it’s aircraft, international business or offshore wind parks, Allianz Commercial has an extensive range of risks covered when it comes to protecting businesses.

We are looking for a Claims Handler – Follow Business, Bordereaux & Process Automation, based in Madrid, Spain.

Your Team

The Iberia Claims team supports customers at the defining moment of our service: when a loss occurs. The team combines technical excellence with solution-oriented thinking to provide a superior claims experience before, during and after a loss.

Working across follow business claims, the team collaborates with brokers, clients, loss adjusters, third-party administrators and internal stakeholders. Its work strengthens claims administration, data quality, reporting reliability, portfolio cleanliness, and consistent service delivery across Iberia.

The Impact You Will Have

Reporting to the Regional Head of Claims Iberia,



you will support the effective management of follow business claims across Iberia. Your focus on accurate registration, disciplined follow-up, bordereaux processing, documentation governance and reliable data will help claims progress efficiently and support sound operational reporting. You will also contribute to simplifying, standardising and automating recurring claims activities through digital tools, workflow solutions and artificial intelligence.

Some of your specific responsibilities could include :

- You will register, update and maintain follow of business claims accurately and on time in the relevant claims systems, including documentation, diary management and claim status updates.

- You will process, review and reconcile bordereaux information, identify missing or inconsistent data, and coordinate corrections to support complete and reliable records.

- You will maintain strong administrative control over claim files, pending actions,

📌 Claims Handler (Madrid)
🏢 AGCS Spain
📍 Madrid