About the Role

Our client, a crucial service delivery organization operating within the public interest but independent of direct government employment, located in Queenstown, Eastern Cape , is seeking an experienced HR Generalist. This role is essential for managing the human capital aspects of the organization, ensuring efficient operations and employee well-being. The position requires full-time dedication on-site, fostering close collaboration with teams and leadership. You will be responsible for a wide array of HR functions, including talent management, employee relations, compliance, and HR policy implementation, all tailored to the unique operational environment. This is an opportunity to make a tangible impact on service delivery and organizational development within the community. The idóneo candidate will possess a strong understanding of HR principles and a commitment to supporting a vital non-governmental entity.

Key Responsibilities

- Manage recruitment and selection processes to attract and retain qualified personnel.
- Administer employee benefits, ensuring compliance and effective communication.
- Oversee performance management systems, supporting goal setting and appraisal processes.
- Handle employee relations issues, including grievances and disciplinary actions, in a fair and consistent manner.
- Maintain accurate employee records and HR documentation in compliance with regulations.
- Develop, implement,



and update HR policies and procedures.
- Ensure adherence to all relevant labor laws and organizational policies.
- Coordinate training and development programs for staff.
- Support health and safety initiatives within the workplace.
- Contribute to strategic HR planning and workforce development.

Requirements

- Bachelor's degree in Human Resources, Industrial Psychology, or a related field.
- Minimum of 4 years of progressive HR experience, ideally within a non-governmental or public service-oriented organization.
- Comprehensive knowledge of South African labor law.
- Experience with HRIS and standard office software.
- Strong analytical, problem-solving, and decision-making skills.
- Excellent communication, interpersonal, and negotiation skills.
- Ability to manage multiple priorities and work effectively under pressure.
- High level of integrity and ability to handle confidential information.
- Proven ability to build relationships and work collaboratively with diverse stakeholders.
- Commitment to service delivery and organizational development.

Benefits

- Competitive salary reflecting experience and responsibilities.
- Medical aid and retirement fund contributions.
- Opportunities for professional development and further education.
- A stable work environment with a meaningful mission.
- Contribution to community service delivery.
- Team-oriented workplace culture.

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