CX Director: Customer Experience Leader in Spain (Madrid)

CX Director: Customer Experience Leader in Spain (Madrid)

24 oct
|
Pluxee
|
Madrid

24 oct

Pluxee

Madrid

Pluxee Spain is seeking a Customer Care & CX Director to define and execute the customer experience strategy across Spain, drive service excellence, and lead transformation initiatives. You will champion customer insights, manage outsourcing partners, and report performance to the leadership team.

The role requires a strong background in CX measurement, CRM platforms, and multi-channel service delivery, with 10+ years in related roles and 5+ years in senior leadership.

📌 CX Director: Customer Experience Leader in Spain (Madrid)
🏢 Pluxee
📍 Madrid

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