Mission To support and assist the Sales team in a professional and proactive manner. Tasks and responsibilities PROVIDE THE HIGHEST STANDARD OF SERVICE TO GUESTS.
* Support at industry trade shows (pre-show marketing and post-show follow-up).
* Manage customer databases and external communications.
* Support administrative tasks for the sales department.
* Gathering market and customer information.
* Prepare all necessary documentation for contracts with sales representatives.
* Securing and maintaining up-to-date databases.
* Prepare all the necessary documentation to be part of consortiums and programs aimed at projecting the hotel nationally and internationally.
* Participate in the process of creating newsletters to be sent monthly.
* Follow-up of the sales agenda.
* Actively collaborate with the hotel's sales actions.
* Contacting potential local clients via email and newsletter to keep them up to date with the hotel's news.
* Tripadvisor and El Tenedor account updates.
* Agency 360 report analysis, commercial research, communication to our sales partners.
* Prepare account report for sales manager.
* Review results in Lanyon.

📌 Sales and Events Intern (Tiana)
🏢 Almanac Barcelona
📍 Tiana