24 oct
|
bsport
|
Barcelona
bsport is hiring for a Workforce Management/Support Operations role in Barcelona. ¿Tiene las siguientes habilidades, experiencia e impulso para tener éxito en este puesto? Descúbralo a continuación. You will forecast volume, manage schedules, and optimise routing across Intercom queues with a focus on service levels and automation. You will coordinate Level 2 escalations and keep performance metrics on target within a fast-growing wellness tech platform. xqysrnh The role requires 2+ years in planning, strong data analysis, and English fluency, with nice-to-have multi-language capabilities.
📌 WFM & Routing Specialist — Forecasting & Automation (Barcelona)
🏢 bsport
📍 Barcelona