Salvatore Ferragamo S.p.A. is one of the world's leading companies in the luxury goods sector, whose origins date back to 1927. Salvatore Ferragamo Group is famous in the creation, production and sale of shoes, leather goods, clothing, silk products, eyewear, watches, and other accessories, as well as perfumes. The love for uniqueness and exclusivity, with a perfect blend of style, creativity and innovation through the quality and craftsmanship of the "Made in Italy" tradition, have always enriched the trademark of Salvatore Ferragamo Group products. With over 4,000 employees and a network of 685 mono-brand stores, the Ferragamo Group operates in Italy and worldwide as one of the leaders in the European, American, and Asian markets.We are currently looking for a

Full Time - Store Manager

to join our

Barcelona Boutique.YOU

A leader, a nurturer, a natural connector with a passion for

helping others develop and express their true potentialUndertake work with a high degree of

integrity , leading by example in every situation.Take action and ownership,

ensuring a magical client experience

for our clients and handling your team and clients

with personal care and empathyTHE JOB

Take ownership

of your store with an entrepreneurial spirit, developing and sharing your store vision and being accountable for resultsLead and coach

the team to transform each client experience into magical moments by

creating a hand-crafted experiencePlay an active role

in supporting your team on the sales floor, to drive individual and team objectivesCreate a long-term, authentic bond with your team by

fostering growth, listening with respect and inclusionESSENTIALS

Being passionate about the client experience

with in-depth knowledge of the desires, needs and expectations of luxury clientsCommunicating and storytelling

with conviction, you master the ability to listen and ask the right questionsActing and thinking first of the employee and client relationshipEmpowering team members





with autonomy to accomplish tasks effectively and generate enthusiasm for a positive team spiritThinking innovatively

of new ways of creating value and magic for the clientsMISSION DETAILS

Design, lead and drive store strategy

to achieve the best sales performance, by understanding client desires and

creating a hand-crafted 360° experience for the clientActively engage in wider community and seek inspiration from other industries to form a cohesive team focused on

creating an energetic, exciting, innovative and approachable environmentRole model

best in class sales and self leadership by playing an active role within the team, and also take action to solve problems with positive outcomesCoach the growth and development of the team

in providing excellent and specialized customer service to develop meaningful and loyal client relationships through personal connections and CRM initiatives as well as to ensure the application of Ferragamo standards (Selling Ceremony, Visual guidelines, Grooming standards, procedures etc)Conduct regular reviews with the team including department managers to increase team performance and

further develop their skillsBuild and maintain relationships with fellow advisors by

instilling a sense of belonging and a positive, forward-thinking mindsetKeep momentum going towards long-term strategy despite short-term pressures while developing strategic plans to

achieve long-term store and organizational goalsLanguages: Proficiency in Spanish and English, more languages will be advantageous.Location: Barcelona, SpainWhat we’ll offer

Monthly & Annual Performance Incentive.Monthly Meal Voucher.Employee Discount.At Ferragamo you can play your part and express your uniqueness.We are committed to building a diverse workplace in which diversity is valued in all its forms – gender, age, disability, race, ethnicity, nationality, culture, religious beliefs and sexual orientation.As an Equal Opportunity Employer we welcome and consider applications from all candidates regardless of their personal background.

#J-18808-Ljbffr

📌 Store Manager (Madrid)
🏢 FERRAGAMO
📍 Madrid