German speaking Customer Service RepresentativeAbout the job German speaking Customer Service RepresentativeEmployment Type:

Full-time

What You'll Do

Communicate with customers via phone, email, chat, and social media

Personalize every interaction with empathy and active listening

Guide customers to the right solutions and ensure satisfaction

Escalate feedback to improve internal processes

Focus on KPIs like customer satisfaction, quality, and productivity

Help retain customers through outstanding service

Who You Are

professionally fluent in

German (C1 level)

Previous experience in hospitality or customer-facing roles is a plus

Excellent communication and interpersonal skills

Tech-savvy and familiar with Google Suite, MS Office, and CRM tools

Team-oriented, versátil, and proactive

Able to work independently and adapt to a fast-paced environment

Customer-first mindset with a positive attitude

What You'll Get

Competitive base salary based on experience and skills

#J-18808-Ljbffr

📌 German speaking Customer Service Representative (Madrid)
🏢 Careerxtra
📍 Madrid