Cresta unlocks the true potential of the customer experience, turning every conversation into a competitive advantage. Cresta’s unified AI platform combines conversational AI agents, real‑time human agent augmentation, and comprehensive conversation intelligence to drive revenue and efficiency gains across every channel. The world’s leading companies, including United Airlines, Cox Communications, and Marriott, use Cresta to power world‑class customer experiences every day.Born from the Stanford AI Lab, Cresta has raised more than $270 million from the world’s leading investors, including a16z, Greylock, and Sequoia. Cresta’s leadership includes some of the leading minds in AI today. Our CEO, Ping Wu, founded and led Google's Contact Center AI and Vertex AI platforms before joining Cresta to build the future of AI‑driven customer experiences.Over the next few years, AI is going to redefine how people all over the world interact with businesses every day. Come build that future at Cresta.About the role:
We’re looking for a highly strategic and execution‑oriented EMEA Marketing Manager to build and scale our regional marketing function, with a strong focus on Spain. Reporting to the VP International Marketing, this individual will be our first dedicated marketing hire in EMEA and will play a critical role in driving pipeline, accelerating deals, and building brand presence across the region — while aligning tightly with Cresta’s global marketing strategy and campaigns. International expansion is a top priority for Cresta: after launching GTM hubs in EMEA and APAC last year, we launched in Spain this year. You’ll partner closely with our regional sales leadership in Spain and gain broad exposure well beyond a single market.Location: London, Remote or based in Spain.Responsibilities:
In partnership with the VP of International Marketing, develop and execute Cresta’s EMEA marketing strategy aligned to both regional pipeline and CARR goals and integral marketing prioritiesTranslate global campaigns and product launches into effective regional execution plansOwn and deliver the regional marketing plan across field events, ABM, digital programmes, executive engagement, and sponsorshipsPartner closely with EMEA Sales to drive pipeline creation and accelerationAct as the primary bridge between EMEA Sales and Global MarketingProvide regional insights to inform global messaging, campaigns, and roadmap decisionsTrack, measure,



and report on marketing contribution to pipeline and revenue in alignment with global KPIsBuild the foundation for scaling the EMEA marketing team over timeOwn and execute field marketing in Spain and across the region, including planning and running in‑market eventsPartner with our Director of Product Marketing on localization and content so that presentations and materials are accurate in local languageBuild Cresta’s presence in local CX communities in Spain, the UK and beyond by organizing community events and securing speaking opportunitiesQualifications We Value:
Bachelor’s degree in Marketing, Business Administration, a related technical field or equivalent practical experience5+ years of B2B SaaS marketing experienceProven success leading EMEA or regional marketing programmesExperience operating within a global marketing organisationStrong enterprise field marketing and ABM experienceDemonstrated impact on pipeline and revenue growthAbility to balance regional nuance with global brand consistencyExcellent cross‑functional collaboration skillsStrong executive communication and presentation skillsComfortable operating autonomously in high‑growth environmentsPreferred Qualifications:
Experience in software categories related to contact centers, customer experience and AI AgentSExperience in hyper‑growth scale‑upsMarketing experience in the Spanish marketFluency in SpanishWe offer a comprehensive and people‑first benefits package to support you at work and in life:Comprehensive medical, dental, and vision coverage with plans to fit you and your familyPaid parental leave for all new parents welcoming a new childRemote work setup budget to help you create a productive home officeMonthly wellness and communication stipend to keep you connected and balanced20 days of vacation time to promote a healthy work‑life blendCompensation at Cresta
Cresta’s approach to compensation is simple: recognize impact, reward excellence, and invest in our people. We offer competitive, location‑based pay that reflects the market and what each individual brings to the table.Final offers are shaped by factors like experience, skills, education, and geography. In addition to base pay, total compensation includes equity and a comprehensive benefits package for you and your family.Our use of AI in recruiting:
We may use AI tools in our recruiting process, which require human review and oversight.



If you have questions about our use of AI or wish to opt out, please contact [email protected] (if you are opting out, please use the subject ‘Opt-Out’ in your email).Recording & AI transcription:
We do not authorize candidates to record or use AI transcription of any interview by phone, notetaker app, AI glasses, or other device. Candidates may request an exception or accommodation for review during the interview process as needed.Voluntary Self‑Identification
For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.As set forth in Cresta’s Equal Employment Opportunity policy,we do not discriminate on the basis of any protected group status under any applicable law.If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to the Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measurethe effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categoriesis as follows:A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs;
or a person who was discharged or released from active duty because of a service‑connected disability.A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.
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📌 Emea Marketing Manager (Madrid)
🏢 Cresta
📍 Madrid