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Alcance

To manage sales activities in line with the annual sales plan and to achieve/exceed budget in executing the sales strategy of the respective hotel units.

Responsabilidades y áreas de actuación

Finds business opportunities in various sectors, such as corporate, groups, weddings and events within the region to maximize room occupation and F&B; sales. Books events and groups while practicing yield policy in order to maximize revenueWorks in parternship with the Sales and Events Teams to maximise corporate and group ratesManage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures,



and maximise conversion ratios in order to achieve targets for the departmentContributes to the selling strategy of the hotel, and work in partnership with the other departments of the hotelBuilds strong relationships with customers, Guests and Team Members in order to gain full understanding of their needs and work to serve them effectivelyParticipates and assists in the organization of events in the hotel

Competencias de comportamiento

Planificación y organización (Ser Eficiente)

Cómo afrontar la complejidad (ser eficiente)

Liderazgo y desarrollo de las personas (Ser colaborativo)

Orientación empresarial (ser eficiente)

Orientación hacia los objetivos (Ser Eficiente)

Adaptación a la transformación (Ser Ágil)

Orientación al Cliente (interno y externo) (Ser Apasionado)

Trabajo en equipo (Ser Participativo)

Análisis y resolución de problemas (Ser Eficiente)

Resiliencia (Ser Ágil)

Rigor y atención al detalle (ser eficiente)

Proactividad (Ser Eficiente)

Conciencia ambiental y social (Ser Consciente)

Competencias técnicas

Events Management

Customer Service

Market Knowledge

Negotiation Techniques

Sales tecnhiques

📌 Cluster Sales Manager - Pestana Hotel Group Madrid
🏢 Pestana Hotel Group
📍 Madrid