Job Responsibilities 1. System Deployment & Software Integration
• Lead on-site and remote integration of robot systems, with a strong focus on the software stack (ROS/ROS2) and system-level architecture design.
• Configure navigation maps, SLAM/localization algorithms, and communication interfaces between the robot system and customer on-site infrastructure (WMS/MES/ERP, PLCs, elevators, access control systems, etc.).
• Design and implement logical workflows for complex automation scenarios using Finite State Machines (FSM) or Behavior Trees. 2. Technical Support & Troubleshooting
• Provide L2/L3 technical support, diagnosing and resolving complex technical issues involving software, network communications, and system integration layers.
• Analyze navigation anomalies, communication failures, and software performance issues using log analysis tools (e.g., rosbag) and network diagnostic tools (e.g., Wireshark).
• Act as the escalation point for on-site engineers, leading Root Cause Analysis (RCA) (e.g., 8D reports, 5-Why analysis) and collaborating with the R&D; team to drive permanent fixes. 3. System Monitoring & Performance Optimization
• Monitor key operational metrics of the robot fleet (uptime, scheduling efficiency, battery health, etc.) and develop data-driven optimization plans.
• Develop and implement diagnostic tools and automation scripts to minimize equipment downtime and improve overall system reliability. 4. Customer Training & Empowerment
• Provide technical training to customers and regional partners on system operations, daily maintenance, and troubleshooting best practices.
• Author high-quality technical documentation, troubleshooting guides, and operation manuals. 5. Cross-functional Collaboration




• Act as the "Voice of the Customer," feeding back on-site customer requirements and product improvement suggestions to the R&D; and engineering teams to drive continuous product iteration. Job Requirement sBasic Requirement
• sEducation: Bachelor’s degree or above in Robotics, Computer Science, Automation, Mechatronics, or a related engineering field
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Experience:
3+ years of hands-on experience in robot software development, system integration, or technical support, preferably within the automation or logistics industry
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Technical Skills
• :Programming Languages: Proficient in Python or C++
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Robotics Middleware: Deep understanding of ROS1/ROS2 architecture (node development, message interface definitions, system integration)
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System Integration: Familiar with communication protocols (MQTT, HTTP, gRPC, etc.), with experience integrating third-party SDKs/APIs
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System Debugging: Proven ability to debug complex system issues across software, network, and hardware boundaries
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Travel

Requirements:
Ability and willingness to travel frequently within Europe (travel ratio up to approximately 70%)
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Language

Skills:
Fluent in English and Spanis hPreferred Qualifications (Pluses
• )Experience with industrial automation systems (PLCs, HMIs) and familiarity with WMS/MES/ERP system integration
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Familiarity with Docker containerized deployment and front-end/back-end collaborative development
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Knowledge of control algorithms (e.g., MPC/Model Predictive Control, WBC/Whole-Body Control) and multi-sensor fusion (IMU, LiDAR, cameras, etc.)
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Familiarity with version control tools (Git) and software testing frameworks (e.g., Google Test) .

📌 Robotics Engineer (Madrid)
🏢 SUPCON
📍 Madrid