24 oct
|
Concentrix Spain
|
España
24 oct
Concentrix Spain
España
Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as an Customer Experience Specialist (on-site ), you will be part of our team of game-changers who are powering the brands of the future in the Automotive industry. Career growth and personal development We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. As an Customer Experience Specialist on our team, you will:
- Lead structured follow-up and support calls with prospective customers after they’ve expressed interest in a product
- Represent a premium automotive brand with professionalism, courtesy, and attention to customer satisfaction
- Reinforce brand value while identifying customer concerns or hesitations, especially around pricing and product preferences
- Collect key insights and summarize interactions in a clear, structured format to support retailer sales teams
- Ensure all customer interactions align with the quality standards and premium positioning of the brand. We embrace our game-changers with open arms,
people from diverse backgrounds, who are curious and willing to learn. Are bilingual or proficient in French and English
- Hold a high school diploma (minimum), with a preferred background in business, communications, or automotive studies
- Bring experience in customer service or sales — ideally within the automotive or luxury sectors
- Communicate clearly and confidently, especially with executive-level or high-end clientele
- Demonstrate a strong interest in the automotive industry and premium products
- Are structured, professional, and discreet in handling sensitive topics like pricing or commercial offers
- We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. Full-time 39 hours/week, permanent contract: rotative between Monday
- Saturday 09.00
- 20.00
- Salary 19.623,94 euros gross/year + up to 3.000 euros gross/year in bonus + private medical insurance
- Full paid training on the company and the project you'll be working on
- At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.”
📌 Customer Experience Specialist (España)
🏢 Concentrix Spain
📍 España