24 oct
|
Capitole
|
Barcelona
24 oct
Capitole
Barcelona
? CAPITOLE is hiring a Support T3 Associate ? Barcelona | Hybrid ? English C1 At CAPITOLE , we keep growing, and we are looking for a Support T3 Associate / Support Technical Expert to join an international tech environment. ? What will you be doing?
• Providing initial support to users during HyperCare phases.
• Investigating and resolving complex T3/T4 Product Development support cases .
• Defining and implementing technical workarounds.
• Identifying, documenting and reporting production defects.
• Ensuring effective knowledge transfer for new product lines.
• Collaborating with other Product Development teams.
• Supporting KPI tracking, status reporting and workload management.
• Troubleshooting issues across databases, applications and infrastructure. ? What are we looking for?
• Strong SQL skills , ideally with Oracle and/or SQL Server .
• Knowledge of C# / .
NET .
• BI experience, ideally with SAP BusinessObjects .
• Experience with IIS and Windows Server .
• C1 level of English , as you will work in an international environment. ✨ Nice to have
• Linux knowledge.
• Experience working with KANBAN / Agile teams .
• Knowledge of tools such as Splunk, Dynatrace, Postman or Bruno .
? You’ll fit right in if you are… Analytical and detail-oriented, comfortable troubleshooting complex technical issues and adapting quickly to changing priorities. You communicate clearly with users and technical teams, enjoy collaborating with others and feel comfortable working in a multicultural, international environment. ? Why CAPITOLE? You’ll join a people-focused technology company where you can continue developing your technical expertise, work on challenging international projects and be part of a collaborative team. ? Interested? Apply or send me a message and I’ll be happy to tell you more #Hiring #BarcelonaJobs #TechJobs #TechnicalSupport #SQL #CSharp #DotNET #WindowsServer #IIS #SupportEngineer #ITJobs #CAPITOLE *The employee will be required to comply with all applicable information security policies:
* *
• They will have access to confidential information related to
* *CAPITOLE* *and the project they are assigned to.
* *
• They must comply with the
* *information security policies and internal policies* *of both CAPITOLE and the client.
* *
• They will be required to
* *sign a confidentiality agreement (NDA)* *.*
📌 Support Associate (Barcelona)
🏢 Capitole
📍 Barcelona