The Sales Representative is a leading driver of our customer interactions and sales performance They are the face of our customer experience approach and build deep relationships that deliver value for customers and patients in order to drive sales growth in a compliant and ethical manner.
Drive Competitive Sales Growth
Identify and prioritize high-potential customers through data analysis (HCPs and stakeholders) who influence prescription decisions.
Drive sales performance through the skilful orchestration of positive customer experiences
Personalize and orchestrate customer engagement journeys for target HCPs by reflecting customer preferences, leveraging available content and multiple engagement channels.
Establish effective working relationships with opinion leaders and top medical influencers (at territory level) and challenge current behaviors in order to improve the patient journey (right patient, right time).
Follow up on customer feedback and translate responses into actions that create additional value and exceed expectations -Leverage available data sources to create, dynamically prioritize and adjust relevant territory,

📌 Sales Representative CRM (Comunidad de Madrid)
🏢 Novartis
📍 Comunidad de Madrid