The Hospitality & Client Experience Assistant is an essential ambassador of the Boutique, responsible for delivering a refined, warm and personalised hospitality experience to every client. The role combines impeccable beverage service and upkeep of hospitality areas with client welcoming, boutique support and close collaboration with Fashion Advisors and hospitality team. The Hostess contributes to ensuring that each client visit is seamless, memorable and aligned with CHANEL’s standards of excellence, discretion and attention to detail.
Client Hospitality & Experience

Offer and serve beverages—including coffee, tea, water, soft drinks and champagne—according to Boutique hospitality standards.
Maintain a polished, calm and welcoming atmosphere in all client-facing areas.
Hospitality Area Management

Ensure hospitality areas, pantry, storage spaces and service equipment are maintained to the highest standards of cleanliness, organisation and presentation.
Prepare, replenish and monitor beverages, food items, tableware, consumables and hospitality supplies.
Conduct regular stock checks, monitor expiry dates and communicate replenishment needs in a timely manner.
Support Boutique teams with ad hoc operational tasks when needed,



while maintaining hospitality as the primary focus.
Previous experience in luxury hospitality, premium food and beverage service, five-star hotels, fine dining, luxury retail or client-facing roles is preferred.
Experience serving coffee, tea, beverages and/or catering in an elevated service environment is highly valued.
Genuine passion for hospitality and delivering exceptional client service.
Strong attention to detail, presentation and quality.
Flexibility to work according to Boutique trading hours, including weekends, evenings and public holidays where required.
Fluent Spanish and English are essential.
Consistent delivery of a refined and personalised hospitality experience.
Impeccable presentation, cleanliness and readiness of all hospitality areas.
Accurate and efficient management of hospitality stock and consumables.
Founded by Gabrielle Chanel in 1910, the House remains dedicated to quality craftsmanship and offering high-end creations. It offers a unique working environment where people are given time to understand the brand, the business, and develop their personal motivations.

📌 Hospitality assistant Hospitality assistant (Barcelona)
🏢 Chanel
📍 Barcelona