ОписаниеFCM is more than a general travel management company with 24/7 support in 100+ countries. We're a movement, 6,500+ changemakers, travel experts, and performance drivers redefining corporate travel. We're looking for a Senior Business Analyst to define and answer the right questions that will help us shape and drive our Reshopping program. Map the reshopping value chain
- opportunity monitoring, decisioning, servicing, measurement, and invoicing
- and set out which parts we rent, buy, partner, or build, balancing flexibility, speed, and commercial and financial benefit, so that the Program Leader and Product Managers have a clear basis to decide on.
Document the commercial and operational lifecycle around the reshopping offering, including manual steps and local variation.
Determine and document system, business, and development dependencies, ensuring a seamless delivery.5+ years in business analysis,



including work where the answer was not known at the outset.~ Grounded in corporate travel or travel technology, including supplier commercial models, post-booking servicing, and managed travel program economics.~ Fluent in hotel and air content
- negotiated and public rates and fares, rate and fare rules, and cancellation and change conditions.~ Skilled at defining measurement methodologies that stand up to customer and finance scrutiny.~ Degree in Technology, Business, or a related field preferredVarious social events to promote networking, the celebration of wins, and sometimes just for funComplimentary coffee, drinks, snacks and fruits at our Barcelona office location.
A strong focus on professional development to support you in the evolution of your career.

📌 Senior Business Management Analyst (Madrid)
🏢 Flight Centre Travel Group
📍 Madrid