This is a critical role supporting the applications behind our smart alarm services, ensuring the availability, reliability, and performance of systems that our customers rely on every day. Working closely with development, infrastructure, and operations teams, you will help resolve complex production challenges, drive automation initiatives, and contribute to our transition towards a DevOps and reliability-focused operating model. We are the leading provider of professionally monitored security services with 24/7 response in Europe and Latin America. More than 6 million families and small businesses in 18 countries rely on our innovative technology to protect what matters most to them. We integrate product development, design, sales, installation services and a 24/7 professional monitoring solution. Working with Verisure is being part of an industry-leading, world-class company that has a strong entrepreneurial spirit. Ensure the availability, reliability, and performance of business-critical applications and services. Analyze logs, metrics, and system behavior to identify root causes and optimize performance. 3+ years of experience in IT Operations Support, Application Support, Service Engineering,



Site Reliability Engineering (SRE), or similar roles. ~ Bachelor's in Telecommunications, Systems Engineering, Computer Science, or related studies. Hands-on experience with Kubernetes and microservices-based environments. Experience operating and troubleshooting Apache Kafka / Confluent Kafka. Strong Linux/Unix administration and scripting skills (Shell, Python or similar). Experience with observability and monitoring tools such as ELK (Kibana, Elasticsearch) and OTel. Knowledge of databases and SQL. Experience in log analysis, incident troubleshooting, and root cause analysis. Professional English (B2 or higher). Hybrid model Work from home and at our great Madrid offices in Pozuelo de Alarcón (El Barrial
- Centro Comercial) Lunch included at our canteen You won't need to pay for your daily meal when you are at the office :) Dynamic and vibrant environment Our office is an open-plan space in which you will be able to interact with the best professional from different teams at all levels. International stakeholder projects Because it's important to have fun Learning and training programs

📌 Policy and Projects Specialist (Comunidad de Madrid)
🏢 Verisure
📍 Comunidad de Madrid