Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
About Bolt Bolt is shaping a future where cities are built for people, not cars. What started as an ambitious project of a 19-year-old in 2013 has grown into a global mobility platform used by more than 200 million customers and 4.5 million driver and courier partners across 50 countries.
From ride-hailing and food delivery to scooters, e-bikes, and car-sharing, Bolt helps people move through cities every day. Small, autonomous teams drive this work, combining the speed and ownership of a startup with the scale of a general technology company backed by more than €1bn in funding.
Tackle challenges at scale that span technology, operations, regulation, and growth.
Join one of Europe's leading technology companies, backed by world‐class investors including Sequoia.
About The Role We're hiring a Senior Operations Specialist to own marketplace performance across Spain within the Rides & Marketplace domain. You will report to the Operations Manager and work closely with local teams (City Owners and Fleet & Vehicles domain) and cross‐functional teams including Growth, Marketing, Product teams. Main Tasks And Responsibilities Own the Spanish marketplace end-to-end and set its strategic direction — monitor supply and demand across all cities, anticipate imbalances before they materialise. Make these calls independently,



backed by a clear business case and quantified impact on conversion, GMV, and margin.
Own weekly, monthly and quarterly performance reviews and senior stakeholder updates; lead and conduct complex city-level analysis, using data, models, dashboards and structured hypotheses to diagnose issues across supply, demand, pricing and conversion. Identify performance risks early and suggest corrective actions based on data.
Contribute to competitive intelligence and market‐share work, partnering weekly with HQ analysts to review market health — benchmarking competitors, surfacing useful insights and second‐order effects, and helping maintain the dashboards and reports on key marketplace metrics (rides volume, supply availability, conversion rate, GMV, unit economics) that turn data into clear recommendations for stakeholders.
Develop tools and help City Owners in the planning and forecasting for Spain. Support in the target‐setting, build scenario models, track OKR progress, and develop the strategies needed to hit business objectives.
Claude, ChatGPT, Cursor) to build automations and streamline how the team works — spotting repetitive or manual workflows and turning them into faster,



AI‐powered processes, as local initiatives or scaled into regional projects.
About You You have 3–4+ years of experience in an analytical, commercial, or project‐leadership role — consulting, operations, strategy, analytics, a startup, or your own venture. You have strong financial acumen — you're comfortable working with financial data and confident with concepts such as unit economics, P&L;, margins, and business cases. You use this to drive pricing, investment, and planning decisions, not just to report on them.
You have advanced analytical and modelling skills — you build complex models and dashboards, identify non‐obvious performance drivers and second‐order effects, and translate data into clear, quantified recommendations. You're skilled with Excel or Google Sheets; experience with BI tools like Looker or Tableau is a plus.
You are an excellent communicator in both Spanish and English (written and spoken), able to present confidently to senior internal and external audiences.
You hold a Bachelor's degree or higher in Economics, Business, Finance, Engineering, or a related analytical field.
Balance flexibility and in‐person collaboration with our hybrid model, including at least 12 monthly in‐office days.
We are committed to building a diverse and inclusive workplace where all qualified applicants are considered for employment without regard to race, colour, nationality, religion, gender or gender identity, sexual orientation, age, or disability.

📌 Senior Operations Specialist, Marketplace (Madrid)
🏢 Bolt
📍 Madrid