SUSE is a general leader of enterprise open source software. By transforming community innovations into secure, sovereign and AI-ready solutions, SUSE empowers customers to escape vendor lock-in and regain control of their IT destiny. Through industry-leading Linux, Kubernetes, Edge and AI infrastructure solutions, SUSE delivers the flexibility to innovate everywhere—from the data center to multi-cloud and out to the edge. Only SUSE also manages many Linux and Kubernetes distributions. At SUSE, Choice Happens because we prioritize community, interoperability and relentless innovation. Premium Support Engineer The Premium Support Engineer is assigned to provide support to our enterprise customers with post-implementation product support and is primarily responsible for the identification and resolution of issues with SUSE related products. You will develop business relationships with the customer account's technical and management staff, and support the customer by gaining first-hand knowledge of their system, configuration and business needs. The engineer will be available to respond in a timely manner (defined in the contract)



to any issues that may arise with the implemented SUSE technologies and will utilize resources within the Company as needed to assist with these issues. An engineer will also listen to the needs of the customers for opportunity discovery and forward to the appropriate internal team (Sales, Services) for further development. Platform-as-a-Service software & Linux container technology such as Docker/Kubernetes etc Enterprise Linux A good understanding of the complexities of networking Experience in Red Hat technologies would also be beneficial as would any Linux accreditations. Position requires flexibility and capacity to work across a variety of activities within a matrix and virtual organizational framework. Extensive experience in high-tech or software company Basic MS Office and corporate applications knowledge Bachelor's Degree and/or Applicable Experience Fluency in German and English You will work in a global community of unique individuals – like you – with different backgrounds, talents, skills and perspectives.

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📌 Customer Support Engineer (Ceuta)
🏢 Suse
📍 Ceuta