Sales Manager (German Speaking) - Onsite - HS03
Time Type: Full time
As an Sales Manager on our team, you will:
Management 30% Be responsible for all sales leads in our Valencia hub
Manage directly small team of sales agents
Monitor and report team performance (correct call treatment, case treatment...)
Give agents feedback on their individual performance preferably on a weekly base to improve and motivate their daily work
Motivate as a team leader and site leader controlling turnover and retaining potential and motivated team members
Organize weekly meetings to give feedback on team performance, inform on new procedures, upcoming changes
Keep track of each agent's training and training needs to improve technical and phone communication's skills
Organisation 20% Organise and optimise shifts
Take care of logistic problems (office supplies, general working conditions).
Reporting 15% Collect metrics, analyse these and report to customer / management / quality team.
Knowledge & Key Skills require Education/Knowledge Bilingual or proficient in German and advance level of English
Windows/MS Office/ internet configuration
Business knowledge and commercial awareness
Previous track track record outbound sales
Previous experience managing sales pipelines
Full time 39 hours/week permanent contract: Monday to Friday from 09:00 to 18:00
Compensation: base salary of 30.000 euros gross/year + up to 4.000 euros gross/year in bonus + Medical Insurance + Ticket Restaurant Card
Great office location in Valencia
Full paid training about the company and the project you will be working on
At Concentrix , we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.
If all this feels like the perfect next step in your career journey, we want to hear from you, and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice".
English (Required)
Time Type: Full time