Overview:Are you interested in joining a dynamic and international team of professionals to transform education? IE University's Vice Rectorate of Education and Student Experience is looking for a Coordinator to join its teamThe Vice Rectorate of Education and Student Experience is dedicated to ensuring academic excellence, institutional integrity, and continuous improvement of educational quality and experience across IE University. Through strategic policy development, robust governance frameworks, process optimization, and data-driven decision-making, we enhance student experience, strengthen university reputation, and advance IE's mission of delivering world-class education.
Position OverviewReporting to the Director of Education and Student Experience, the Coordinator will support the design, implementation, and execution of academic policies, governance frameworks, and processes aimed at improving the student experience and enhancing institutional reputation. This role combines operational excellence, digital transformation support, process documentation, analytics, and stakeholder coordination to contribute to measurable improvements in the student experience.
The Coordinator will work closely with academic leadership, schools, registrar services, IT, and other key stakeholders across the university to ensure alignment with institutional priorities. The role requires a comprehensive understanding of the student academic journey, supporting academic governance and quality initiatives within the broader IE ecosystem to maximize impact, strengthen compliance, and create a seamless experience across all IE programs.
Why IE University?Every story begins with a purpose, and ours has always been about people. Founded in 1973, IE University has continuously raised the bar to drive positive change through education.



We believe education is more than a path to professional success; it is a catalyst for personal transformation and meaningful impact. At IE University, we place people and their potential at the center of everything we do, empowering individuals to become extraordinary. We encourage bold thinking and foster a culture where innovation, curiosity, and courage lead to real-world impact. Together, we create an environment where talent thrives, and ideas shape the future. Our mission We support students in developing impact skills to live and lead with positive impact. This ignites a ripple effect: We transform people, who then transform others, systems, society, and, ultimately, our world. Our PurposeTo foster positive change. Values 1. Cultivate the humanistic approach. 2. Empower your entrepreneurial spirit 3. Cherish the diversity of people, mind, and experience 4. Drive innovation with a proactive mindsetWe are looking for a person to join a full-time position in Madrid
- IE Tower.

Responsibilities:
As aa Coordinator in the Vice Rectorate for Education & Student Experience, you will provide support for initiatives focused on academic governance, digital transformation, and student experience enhancement. This role requires strong organizational skills, attention to detail, and the ability to work independently while supporting strategic objectives.
Academic Policies & Governance




- Coordinate the development and documentation of academic policies, procedures, and governance frameworks that support student success, ensure academic rigor, and maintain regulatory compliance.
- Manage the preparation and distribution of materials for academic governance meetings, including agendas, documentation, meeting minutes, and follow-up actions.
- Support the review and revision of existing policies to ensure clarity, consistency, student-friendly language, and alignment with student experience objectives.
- Maintain documentation of accreditation standards and regulatory requirements, translating complex regulatory requirements into accessible formats with proper version control.
- Track policy approval workflows, governance committee processes, and decision-making frameworks, communicating status updates to stakeholders.
- Identify opportunities for policy simplification, governance process streamlining, and improved student-facing communication that reduces administrative friction and creates clear pathways for student progression.
Digital Transformation & Process Excellence
- Support digital transformation initiatives by coordinating project timelines, documentation, stakeholder communication, and implementation of systems and tools that modernize academic operations.
- Execute process mapping and documentation for academic operations, with emphasis on student touchpoints, user experience, and identification of pain points in the student journey.
- Conduct comprehensive process assessments focused on student experience by gathering data, facilitating interviews, analyzing feedback from students and staff, and identifying inefficiencies and improvement opportunities.
- Support the development of visual process maps, flowcha

📌 Coordinator – Vice Rectorate Education (Madrid)
🏢 Jobtome
📍 Madrid