Barcelona (Hybrid) Type: Full-time What you'll actually do Own a book of Spanish SMB clients and grow revenue across it through upsell and cross-sell — this is where most of your time goes Use transaction and usage data to spot expansion signals early: new sites, growing volume, features a client isn't using yet Coordinate the steps after "yes" — KYC, installation and setup — with Ops so new locations and products go live smoothly Catch churn risk before it happens and work with Support and Ops to fix the root cause, not just the ticket Keep pipeline, forecast and account activity accurate in the CRM, so the team can plan on real numbers Bring client feedback and market signals back to Product, Marketing and Sales, and help shape our expansion playbooks What you bring 3–5 years in Account Management, Customer Success with commercial targets, or B2B sales — ideally with SMB clients Comfort reading account data to decide where to spend your time and which clients to prioritize Fluent Spanish and at least intermediate English, written and spoken Have managed or expanded accounts in payments, fintech,



vending or retail-tech Have sold products with an operational side — KYC, hardware installation or product customization Have worked in Zoho CRM (or HubSpot, Salesforce or similar) Use AI tools day-to-day to research accounts, prep reviews or spot patterns in client data Speak French, Italian or Portuguese What's In It For You A hybrid model that works – Enjoy the energy of our office 3 days a week and the flexibility of working remotely the other 2. Meal vouchers – Enjoy a monthly support of meal vouchers to make your workdays tastier. Health & wellness – private health insurance and discounted gym memberships to keep both body and mind in top shape. Learning & development – English classes and role-specific training, because your growth is part of our journey. 23 days of paid time off – plus local holidays, because great ideas need space to rest. By applying for this job, the candidate acknowledges and agrees that any personal data contained in their application or supporting materials will be processed in accordance with Frekuent's Privacy Policy.

📌 Account Manager (España)
🏢 Frekuent
📍 España