We are building the next generation of cargo management applications as a modern, cloud-hosted SaaS platform (Neo), and we are looking for an exceptional engineering leader to own the technology, platform and engineering organization behind it. We are currently looking for a Director of Engineering & Platform to join the Cargo Business Unit leadership team. Reports to: VP Cargo Management Portfolio

Location:
Europe (Spain, United Kingdom, Luxembourg) or Singapore Mission: Own the technology, platform and engineering capability of the Cargo BU. As one of the BU's top-layer leaders, the Director sets engineering strategy and standards, owns the cloud-hosted Neo platform end-to-end — including its hosting strategy, reliability and cost — governs internal and partner engineering teams to a single quality bar, and makes the BU an AI-led engineering organisation that both builds with AI and embeds AI into the products our customers use. Responsibilities and Accountabilities: Technology Leadership & Strategy
* Set the multi-year engineering and technology strategy for the Cargo BU, aligned to the product roadmap and the BU's growth ambition.
* Own the technical architecture, patterns, frameworks and engineering standards applied consistently across all product domains and teams.
* Make and own key technology and make-vs-buy decisions for shared and platform capabilities; balance investment in resilience, performance and cost against delivery pressure, and make the trade-offs visible to BU leadership and EXCO.
* Provide visible technical leadership and credibility — set direction the strongest engineers respect, and represent engineering in BU strategy, planning and customer conversations.
* Drive continuous improvement in delivery quality, efficiency and cost through process, tooling and architectural change. Platform,



Cloud & Hosting Strategy
* Own the architecture, scalability, security and operational health of the Neo SaaS platform and its shared services.
* Own the cloud hosting strategy across our hybrid estate (private datacentres + AWS): hosting model, regions, multi-tenancy, resilience, disaster recovery and security posture.
* Own cloud cost and a FinOps culture — instil cost awareness and accountability across teams; drive right-sizing, reserved/committed-use commitments, idle-resource elimination, and cost-per-customer/per-tenant visibility so growth scales economically.
* Own CI/CD, environments, release tooling and the DevOps practice; drive deployment frequency, lead time and reliability; define and track platform SLAs/SLOs and own production incident management for shared services.
* Own a single, visible technical-debt backlog and ensure it is funded and burned down rather than ignored. AI – Led Engineering & AI in our Products Making CHAMP an AI-led engineering organisation is a top priority for this role.
* Build an AI-first engineering culture: drive adoption of AI coding assistants, AI-assisted code review, automated test generation and intelligent monitoring to raise developer productivity and quality.
* Set the policies and guardrails for responsible AI use in engineering — security, data leakage, IP protection, access controls and approval workflows.




* Partner with Product to embed AI capabilities into the Neo product portfolio (e.g. intelligent automation, decision support, anomaly detection and AI-driven insights for air-cargo customers), and own the platform foundations (data, MLOps/AI tooling, inference hosting and cost) that make this possible.
* Keep the organisation current as AI engineering practices evolve and build the team's AI capability through hiring and upskilling. Engineering Delivery & Standards
* Ensure development scope is planned, implemented and delivered as committed, to agreed plans with product and project management, with functional and technical quality.
* Ensure the right level of skills and capacity is developed to meet development demands on time and to standard across programs such as Cargospot/UXR.
* Work with architecture and development teams to ensure performant, robust software; ensure teams both implement and contribute to the architectural strategy and product roadmap.
* Liaise with Product Managers, Architects and technical leads to ensure requirements are properly specified, aligned with architecture and product strategy, and appropriately estimated and planned into releases.
* Proactively identify and manage risks, issues, blocking points and changes; facilitie impact assessment and prioritisation with stakeholders.
* Ensure teams support testing and product support within agreed priorities and SLAs, with quality and customer focus. Team Management
* Lead the Cargo BU engineering organisation (~100 headcount) across CHAMP geographies — primarily London, Luxembourg and Philippines — including a team of Engineering Managers and the governance of external/partner developers.
* Provide leadership and direction, growing and nurturing a high-performing, col

📌 Director of Engineering (Barcelona)
🏢 CHAMP Cargosystems
📍 Barcelona