* Integral Service Excellence Leader
* An exciting opportunity to lead a global services organisation. Global industrial company.
* Define and execute the global services strategy in alignment with the company's growth objectives.
* Lead and develop an international leadership team, fostering a culture of performance, accountability and continuous improvement.
* Drive organisational effectiveness and scalability across a large, geographically dispersed services function.
* Ensure strong alignment between service operations, commercial teams and customer success objectives.
* Establish and monitor key performance indicators (KPIs) to enhance operational performance and customer experience.
* Oversee service agreements, support models and customer-facing service delivery frameworks.
* Identify opportunities to improve efficiency, service quality and long-term customer value.
* Act as a strategic partner to senior leadership on matters relating to customer support and service operations. Great opportunity

📌 Global Service Excellence Leader (Ceuta)
🏢 Michael Page
📍 Ceuta