The AI Developer / Software Engineer helps evolve Omilia's Drive-Thru Voice AI solution for Quick Serve Restaurants. The role works across the whole product
- engineering and AI/LLM development, conversation analysis, and customer work
- on a live system used at scale in thousands of restaurants. The balance across these areas shifts with project needs. Accountabilities
* Engineering
- Build features, fix bugs, test and deploy releases, and integrate with client systems.
* AI/LLM
- Prototype AI features, fine-tune LLMs for voice ordering, and turn them into production solutions.
* Conversation analysis
- Review real dialogs, assess performance, and identify improvement opportunities.
* Customer work
- Gather business requirements and build the application logic to meet them.

Key Responsibilities
* Build product features and fix bugs for the Drive-Thru Voice AI solution, including testing and deploying releases.
* Integrate with client systems as required for assigned work.
* Prototype AI features and fine-tune LLMs for voice ordering, turning promising prototypes into production solutions.
* Review real drive-thru dialogs, assess performance, and identify opportunities to improve accuracy and user experience.
* Work with customers and internal stakeholders to gather business requirements and implement the application logic that meets them.
* Shift effort across engineering, AI/LLM, conversation analysis, and customer work as project needs change.




* Communicate clearly in English in both technical and customer-facing contexts, and deliver within demanding deadlines. Requirements Required:
* Academic degree in Computer Science, Computational Linguistics, Natural Language Processing, a related field, or equivalent experience.
* At least 1 year of experience as a Software Developer or AI Engineer.
* Excellent command of spoken and written English.
* Ambition, enthusiasm and eagerness to learn, with aptitude for analytical and creative thinking and sharp attention to detail.
* Accountable within demanding deadlines. Nice to have:
* Experience with conversational automated dialog systems, either voice
- or chat-based. Experience in any other production-level NLU/NLP solutions will also be considered a plus.
* Experience fine-tuning or training NLP/LLM models.
* Knowledge of embeddings, vector databases and RAG.
* Knowledge of Java 17 is a strong asset.
* Experience consuming external systems such as web services (REST and SOAP).
* Experience in SQL databases.
* Experience with GitLab and CI/CD processes.
* Experience in Spring Framework.
* Knowledge of Spanish.
* 24 days of annual leave (accrues at 2 days/month). Paid sick leave.
* MacBook Pro + any necessary hardware shipped to the employee's location.
* Annual 360-degree performance appraisal
- drives promotions and raises.
* An extensive course library for learning and certifications.
* Paid Claude Enterprise subscription and access to other cutting edge professional tools.

📌 Ai Developer (Málaga)
🏢 Omilia
📍 Málaga