Technical Account Manager- Remote (Comunidad de Madrid)

Technical Account Manager- Remote (Comunidad de Madrid)

24 oct
|
Broadridge Financial Solutions
|
Comunidad de Madrid

24 oct

Broadridge Financial Solutions

Comunidad de Madrid

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. As a Technical Account Manager, you will be part of the Customer Success team responsible for the implementation, on-going support, and growth of a diverse set of client trading systems. Working closely with our engineers and product managers, you will help solve complex problems for our general customer base being involved in technical troubleshooting and functional requirements gathering. You will be part of a mission-critical team with excellent exposure to fast-paced, high-tech environments spanning trading solutions across various product types, exchanges, and continents. Setting up a solution to quote on a market, setting up volatility surfaces, delivering a solution for algo trading, etc. Support the sales team with new deliveries and new clients Travel to other office locations may be required. Around 5 years' experience in a client facing role within financial services preferably supporting trading platforms for principal or agency flows or other relevant domain. ~ Familiarity with Linux System Administration with preferably hands on experience ~ Fluent in spoken and written English and Spanish. ~ Strong people skills and being comfortable working in a support role are a necessity, as you will be taking calls and emails from customers throughout the day, sometimes in a stressful environment. ~ Familiarity with Java and/or C++ programming languages or with Perl, Bash, or Python scripting is a plus (even though this is not a developer role) ~ Preferably interest in network routing, diagnostics,



and transport protocols (TCP, UDP, packet capture, network latency, etc.) ~#LI-Hybrid #LI-AC1 These tools are used only to support our recruiters and hiring managers, and all employment decisions include human review to ensure fairness, accuracy, and compliance with applicable laws. Broadridge Financial Solutions (NYSE: BR) is a global technology leader with trusted expertise and transformative technology, helping clients and the financial services industry operate, innovate, and grow. We power investing, governance, and communications for our clients – driving operational resiliency, elevating business performance, and transforming investor experiences. Our technology and operations platforms process and generate over 7 billion communications annually and underpin the daily average trading of over $15 trillion in equities, fixed income, and other securities globally. As a leading provider of technology, communications, and data and analytics solutions to businesses around the world, it is critical that we understand, embrace, and operate in a multicultural environment. Encouraging professional development opportunities is a core part of our culture. Broadridge provides educational opportunities, including formal classes, training programs and events. To enable learning in our hybrid working model, Broadridge has redesigned all development programs for 100% virtual delivery. Our associates have access to 8,500+ online courses covering business, leadership, technical, and function-specific topics through our LinkedIn Learning program. #

📌 Technical Account Manager- Remote (Comunidad de Madrid)
🏢 Broadridge Financial Solutions
📍 Comunidad de Madrid

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