JOB DESCRIPTION

M365 Engineer

On-site / Remote

Spain, Valencia, Spain

Brindisi BR, Italy

[REDACTED]ified Comm[REDACTED]ications Administrator (Lot 3)

4+ yrs large multi-site email and identity infrastructure; 1+ yr M365 customer work; Exchange Online, Defender, Purview; Entra ID (Conditional Access, PIM, SSO/MFA); PowerShell and MS Graph; migration exposure; on-call.

ITSM / ISO 20000 and ITIL exposure; SCOM. Certs: Microsoft 365, other Microsoft, ITIL.

Required Profile

The consultant is expected to bring specialist or expert-level proficiency to deliver on-going support and administration of Microsoft 365 services, including Exchange, SharePoint, Teams, Entra ID and other related messaging and collaboration systems in the enterprise environments. The incumbent will work [REDACTED]der the direct supervision and guidance of the DSM Team Lead, and in close collaboration with other DSM members and [REDACTED]its.

Scope of Work / Duties of Consultant

- Provide M365 tenant integral administration and management
- Administer the M365 tenant and Entra ID global policies according to the governance and best practices
- Administer and configure different M365 products like Exchange Online, OneDrive for Business, Defender, Purview
- Administer and manage provisioning and life cycle of Entra ID objects including members, guests, security groups, roles, enterprise applications, mail objects, M365 licenses provisioning and deprovisioning
- Manage mail routing and message hygiene, anti-malware and anti-spam protection, quarantine and mail relay
- Implement,



manage and troubleshot online email archives and archiving and compliance policies, Persistent On hold and Advanced e-discovery f[REDACTED]ctionalities and perform data recovery
- Perform advance message tracking and non-delivery troubleshooting
- Manage identity security policies including Defender for Identity, SSO and MFA, Conditional Access policies configurations, RBAC control
- Configure and manage the Identity Governance features like entitlement management, PIM, access review
- Assist in responding to M365 related queries from end users in remote locations.
- Participate in the on call roster (for support outside of working hours)
- Perform other duties, as required

Required Technical Skills

The resource MUST have the following skills and experience:

- At least 4 years of experience in managing, operating, and maintaining a large, multi-site and complex email and identity infrastructure.
- At least one year of experience working with customers on Cloud and M365 specific solutions and deployments.
- Excellent knowledge of Microsoft Exchange Online, MS Defender, Purview and others.
- Excellent knowledge of MS Entra ID Identity in a complex environment (Entra Domain Services, B2B/B2C, Identity Protection, Identity governance, SSO, MFA, application registration, etc.).




- Very good knowledge in scripting, in particular PowerShell scripting and MS Graph to automate processes in Entra ID, MS Exchange Online and other M365 components.
- Exposure in migration projects from on-premisessystems to Microsoft 365 and/or tenant to tenant migration and related integration features.
- Excellent knowledge of English (both written and verbal).

The resource SHOULD have the following skills and experience:

- Exposure in Information Technology Service Management System (ITSM: ISO 20000), ITIL framework and other industry standard related best practices.
- Good [REDACTED]derstanding of Management and Monitoring tools such as SCOM.

Required Soft Skills

- Customer facing experience and oral comm[REDACTED]ication skills
- Ability to write documentation & reports
- Ability to grasp complex concepts, logical and analytical approach to solving problems
- Ability to work [REDACTED]der pressure and with minimum supervision
- Good interpersonal skills and ability to work in a team of diverse skills
- Willingness to improve knowledge and skills and learn new technologies

Desirable certifications

- Microsoft 365 Certification(s)
- Other related Microsoft Certification
- ITIL certification

2 resources M365 Engineer (Lot 3)

Delivery Location: Brindisi, Italy / Valencia, Spain (on-site), Region 3 - Eastern & Southern Europe.

Offer required for an initial contract of 6 months with possibilities of contract extensions based on performance.

Contract start date: As soon as possible

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