Customer Specialist with POLISH

About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment and BPO firm dedicated to connecting top-tier talent with world-renowned organizations. We specialize in sourcing multilingual professionals for elite roles, ensuring our partners achieve excellence within the competitive Customer Support Services landscape.

Job Overview

We are currently seeking a motivated professional for a Customer Specialist with POLISH position in Spain, based in the vibrant city of Barcelona. This role offers an exceptional opportunity to represent a global leader in the motor industry, providing high-level support and technical assistance within the dynamic Customer Support Services sector. As one of our top Polish-speaking jobs, this position is idóneo for candidates looking to build a career in a professional environment that values linguistic excellence and service quality.

Key Responsibilities

- Provide world-class customer support for a leading global motor company, managing inquiries regarding automobiles, motorbikes, and power equipment.
- Assist customers with comprehensive information on the product portfolio and handle complex import/export procedure inquiries.
- Deliver first-level technical support, troubleshooting vehicle-related issues effectively.
- Manage and resolve customer complaints with empathy, professionalism, and a solution-oriented mindset.
- Support users with IoT technologies, vehicle connectivity features, and mobile application integration.
- Utilize your native-level Polish skills to ensure clear, accurate, and high-quality communication at all times.




- Maintain detailed documentation and customer interaction records within the company database to support the high standards of the Customer Support Services industry.

Requirements

- Key Languages C2 or full professional level of POLISH.
- C1 or full fluency in English.
- Training is in English.
- - Excellent communication skills, both oral and written.
- Able to follow phone etiquette and use of formal and polite language.
- Proven passion for technology and the automotive industry.
- Ability to work on-site in Barcelona for this Customer Specialist with POLISH position in Spain.

What We Offer

- Competitive Monthly Salary
- Fully Paid Training
- Health Insurance
- Growth opportunities within one of the most prestigious jobs in Spain
- And Much More...

Life in Spain

Spain offers an unparalleled lifestyle, blending historic culture with a modern, fast-paced international atmosphere. Living and working in Spain provides access to world-class cuisine, beautiful Mediterranean beaches, and a vibrant social scene that attracts professionals from across the globe. As a hub for Polish-speaking jobs, Barcelona serves as the perfect backdrop for your career advancement.

Beyond the professional benefits, the quality of life in Spain is consistently ranked among the highest in Europe. With its pleasant climate and welcoming culture, it is easy to understand why so many international specialists choose Spain for their next career move. Immerse yourself in the local experience while contributing to our growing team in this Customer Specialist with POLISH position in Spain.

How to Apply

If you are ready to elevate your career and join a leading consultancy in the Customer Support Services sector, we invite you to apply now. Please submit your updated CV to start your journey with Mercier Consultancy Group. We look forward to reviewing your application for our latest Polish-speaking jobs.

📌 Customer Specialist with POLISH – Work In Barcelona, Spain
🏢 Mercier Consultancy
📍 Barcelona