This position is at Teleperformance España

The selection process will be entirely managed by Teleperformance España.

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Ready to elevate your career and join a fast-growing team in the digital world? Join our dynamic team at TP in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere

Purpose of the role:

As a member of the Teleperformance team, you will be working on outbound leads to acquire new advertisers. You will become a digital consultant, advising them on their digital advertising strategy, with the opportunity of having a significant impact on their business. It is a target driven environment, where you will work towards individual sales targets as well as being part of a larger sales team responsible for increasing the Client customer base across EMEA.

Your responsibilities:

- Achieve a minimum number of interactions (phone call and/or emails) per day
- Qualify and manage inbound leads and the overall sales pipeline
- Identify the needs of the business and personalize the product towards the related business
- Properly prepare and set expectations with businesses about the onboarding and go-live process
- Develop a deep understanding of the onboarding requirements/processes for our product across different regions
- Work closely with businesses to collect and submit information required to complete our onboarding process
- Accurately advise and support businesses on each verification requirement as they work to complete the onboarding process




- Successfully troubleshoot or escalate issues and feedback through the appropriate channels of support
- Work in a fast-changing, fast-paced workplace

Requirements

- C2 level of Spanish and Italian
- Ability to speak and write English fluently
- At least 1+ years of experience in similar fields: sales, recruiting, customer-facing role
- Experience working in a call center environment
- Extremely high attention to detail and strong organizational skills
- Structured communicator, both written and spoken
- Ability to produce high-quality work in a fast paced environment under strict deadlines
- Proficient in Google Docs and Sheets and/or Microsoft Word and Excel
- Ability to work independently and complete day-to-day tasks with minimal supervision

Nice to have:

- Bachelor's degree in Business
- Experience working in a team environment
- Familiarity with home services, such as plumbing, locksmiths, electrical etc.

Desirable Skills

- Process Excellence : Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration : Working effectively with others, sharing ideas and resources to achieve common goals
- Communication : Exchanging information, ideas,



and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence : Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness : Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking : Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation : Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship : Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

- Full time position (39h per week, Monday to Friday)
- Permanent Contract
- Salary: 18.000€ gross/year - up to 1.000€ bonus gross/year
- This is a Hybrid working model in Barcelona.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- 3 weeks of intense introduction training and specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development
- Established career path to grow within the project
- Continuous training and certifications.
- Bi-weekly, monthly or quarterly contests
- Employment with the world's largest provider of contact center services
- Excellent work environment, great colleagues, social arrangements and personal development

📌 Spanish and Italian speaking Inside Sales Representative – Digital Advertising (Barcelona)
🏢 Teleperformance España
📍 Barcelona