Implementation Manager - Mid-Level
Location: London, UK or Barcelona, Spain
Type: Full-time, On-site (Hybrid)
Compensation: Competitive Salary + Bonus + ESOP
Reports to: Implementation Team Lead

About AudioStack
AudioStack is the world's most powerful AI audio production infrastructure, empowering global brands, agencies, and creators to scale high-quality voice and audio production through our Audio-as-a-Service platform. We're pioneering the future of audio automation, personalization, and synthetic voice with cutting‐edge AI and a diverse international team.

If you're curious about how technology, creativity, and innovation meet in the world of sound, this is your place.

About the Role
AudioStack is looking for a mid-level Implementation Manager based in either our HQ in London or our Operations Hub in Barcelona to lead customer onboarding and technical implementation projects across our enterprise and mid‐market clients.

This is a high‐impact and strategic role within our Operations Team and alongside our Customer Success team and is adecuado for someone who thrives at the intersection of project management, client consulting, and technical delivery. This role is hands‐on. You will take ownership of complex implementations, work cross‐functionally with Sales, Product, and Operations, and ensure our customers successfully deploy AudioStack's AI‐powered audio infrastructure, seamlessly integrated into their workflow.

If you enjoy translating business needs into scalable technical solutions and managing stakeholders across commercial and technical teams, plus have a problem‐solving hustle mentality, this role is for you

What You'll Be Doing
As an Implementation Manager,



you will own the successful delivery of customer implementations from post‐sale handover through go‐live and adoption.

Project & Delivery Ownership

Lead end-to-end implementation projects for enterprise and mid‐market customers

Define project scope, timelines, milestones, and success metrics

Manage cross‐functional internal teams (Sales, Product, Operations, Engineering)

Drive projects to on‐time, on‐budget delivery

Customer Consulting & Solution Design

Understand clients' business processes, KPIs, and operational challenges

Assess client software ecosystems and integration requirements

Translate business needs into structured technical implementation plans

Identify optimisation opportunities and scalable AI audio use cases

Stakeholder Management

Act as the primary implementation point of contact for client stakeholders

Partner with Sales to ensure smooth client kickoffs and clear expectation alignment

Run structured kick‐offs, status updates, QBR inputs, and strategic check‐ins

Build trusted relationships with agency partners and media teams

Operational Excellence

Standardise onboarding processes and implementation playbooks

Forecast onboarding capacity and coordinate sprint planning with Operations

Establish best practices for rollout across new markets and channels





Drive continuous improvement across tools, documentation, and workflows

Experience

+3 years of experience in Implementation, Technical Account Management, Onboarding, or IT/Tech Consulting

Experience working with B2B or enterprise customers on complex technical projects

Exposure to AdTech, MarTech, or Ad Operations is highly desirable

Experience managing API‐based or SaaS implementations is a strong plus

Skills

Strong project management capabilities (scope, risks, timelines, stakeholders)

Excellent written and verbal communication skills

Ability to explain technical concepts clearly to non‐technical stakeholders

Structured problem‐solving mindset

Highly organised, detail‐oriented, and process‐driven

Proficient in Google Sheets / Excel

Technical Aptitude

Strong understanding of APIs and integrations (coding experience is a plus, not required)

Comfortable navigating technical discussions with product and engineering teams

Passion for AI, audio technology, and scalable infrastructure

The opportunity to work in a leading voice & audio AI company, with an exceptional tech team with diverse and highly recognised backgrounds.

Be part of a great story: we are making audio scalable for the first time in history.

Great Learning & Development opportunities, such as our biweekly journal club - state‐of‐the‐art papers or Friday wins, a proactive meeting to celebrate shipping of new software each week.

Hybrid working and Flexible working hours with 3 days in the office per week.

Stock Options (subject to performance and time served).

The opportunity to shape a startup culture in a compan

📌 Implementation Manager (Barcelona)
🏢 AudioStack
📍 Barcelona