This position is at Teleperformance España

The selection process will be entirely managed by Teleperformance España.

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Join our dynamic team at TP Spain in vibrant Barcelona and work on an exciting project with Digital Marketing Ads — a game-changing tool for businesses everywhere This role is tailored for individuals who can navigate the complexities of the UK market, targeting companies with high potential and a tech-focused environment.

Responsibilities:

- Make outbound customer calls to promote and sell services.
- Create, maintain, and update a customer database with complete information.
- Consolidate and build the customer base.
- Record outbound call history and customer responses in detail.
- Ensure consistent customer follow-up.
- Monitor competitors’ products or services and develop selling strategies.
- Handle customer needs and inquiries.

Requirements

- Language Skills: Advanced level of English (oral and written) is essential.
- Experience: 16 Months previous sales experience is desirable. Ability to work independently.
- Comfortable working independently and managing responsibilities with occasional guidance.
- CRM Experience: solid CRM experience, able to navigate CRM platforms, analyze customer data, and support sales strategies.
- Communication Skills: proficient communication skills, comfortable sharing information, facilitating discussions, and collaborating with team members.
- Goal-Oriented: ability to work in a goal-oriented environment.
- Proactive Attitude: motivated and proactive individual.
- Team Collaboration: ability to work in a team.
- Business Acumen: proficient business acumen, comfortable with evaluating business performance and supporting decision-making processes.
- Customer Focus: customer-oriented.

Specialized Skills for the UK Market:

- UK Market Knowledge: general understanding of the UK business landscape. Knowledge of market trends and key sectors.
- Familiarity with UK business practices and etiquette.
- UK Communication Skills:



ability to communicate effectively with UK professionals. Understanding of the nuances of British business communication.
- Familiarity with formal and informal communication styles.
- UK Digital Knowledge:
- General knowledge of the UK digital marketing ecosystem.
- Understanding of digital platforms and trends in the UK.
- UK Legal Knowledge: Basic knowledge of UK data privacy regulations (GDPR and local regulations).
- Understanding of relevant business laws and regulations in the UK.

Desirable Skills

- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Collaboration: Working effectively with others, sharing ideas and resources to achieve common goals
- Communication: Exchanging information, ideas, and messages between individuals or groups through various channels and mediums.
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Open Mindedness: Considering and appreciating diverse perspectives and ideas, fostering collaboration
- Critical Thinking: Evaluating information and arguments, leading to informed and effective decisions based on data insights
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification

Benefits

- Full-time position, from Monday to Friday, 39 hours/week.
- This is a Hybrid working model in Barcelona.
- Salary: 22.525€ gross/year + up to 3.975€ gross/year in bonus.
- Referral Program: Bring a Friend and get a Referral fee (up to 2.000€ depending on the language/project)
- Relocation support
- Intense specific sales training.
- A permanent presence of coaches who will facilitate your personal and professional development.
- Established career path to grow within the project.
- Continuous training and cert

📌 English speaking Sales Development Representative – Google Ads Products (Barcelona)
🏢 Teleperformance España
📍 Barcelona