Role Overview

Join our dynamic team at TP Spain in vibrant Barcelona and work on our exciting roject

The Co-host Onboarding Specialist is a key member of the sales team. In this dynamic position, your primary mission is to identify and convert top‑tier hosts into co‑hosts — local professionals who can support other property owners to monetize their homes. Through selling, relationship building, and a deep understanding of the market, you will drive the growth of a reliable co-host community that elevates the overall supply and service quality.

Success in this role requires a motivated, results-driven individual eager to shape the future of travel and property management.

Key Responsibilities

Co-Host Acquisition and Relationship Building

- Identify and engage potential co-hosts in strategic locations
- Utilize multi-channel outreach (emails and phone) to educate prospects on the program's value and market trends.
- Establish rapport and build trust with decision-makers and key stakeholders
- Deliver consultative pitches and tailored solutions to prospective co-hosts, guiding them through the sign-up and onboarding process.

Co-Host Network Growth

- Assess potential pairing for local hosts and co-hosts based on their needs
- Support the sign-up process of the co-host program.
- Utilize Salesforce and other internal tools to manage leads, track progress and optimize client workflows
- Consistently meet or exceed individual outreach goals, acquisition and engagement KPIs
- Provide regular updates, insights, and recommendations based on market feedback and client interactions

Pipeline Management

- Utilize Salesforce and other internal tools to manage leads,



track progress and optimize client workflows

Collaboration and Continuous Improvement

- Actively champion the Voice of the Customer (VoC) to identify opportunities for account growth and product/process improvements.
- Collaborate closely with territory sales teams, program managers, and internal stakeholders to achieve team and company goals by refining best practices and delivering outstanding results
- Stay current on industry trends and leverage new tools to maximize client success
- Engage actively in ongoing training, personal development, and knowledge sharing

Requirements

- 1-2 years of proven experience in Customer Success, Account Management, and/or a related client-facing role.
- BA/BS degree and/or equivalent practical experience
- C2 level of Spanish and proficient level of English
- Outstanding communication, relationship-building, and problem-solving skills
- Proven record of exceeding sales targets in a fast-paced, performance-driven environment
- Strong organizational skills with the ability to manage multiple client accounts simultaneously
- Excellent written, verbal, and phone communication abilities

Desirable Skills

- Expertise in Salesforce (SFDC), Mixmax, and or other customer success platforms and tools
- Background in hospitality, property management,



or similar industries is preferred
- Process Excellence: Systematically improving organizational processes to enhance efficiency, effectiveness, and quality
- Emotional Intelligence: Understanding and managing one's own emotions and the emotions of others to foster positive relationships and enhance the impact of actions
- Solution Orientation: Approaching problems and challenges with a focus on finding practical and effective solutions
- Entrepreneurship: Having a mindset characterized by innovation, creativity, risk-taking, and a proactive approach to problem-solving and opportunity identification
- Collaboration: Effectively working with others to achieve common goals
- Communication: Exchanging information and ideas across various channels
- Open Mindedness: Appreciating diverse perspectives to foster collaboration
- Critical Thinking: Evaluating information for informed, data-driven decisions

Benefits

- Full-time (39 hours/week) position in Barcelona
- Office-based role, with progressive course towards potential hybrid-model
- Salary of 22.000,00 € gross/year + up to 3.500,00 € gross/year in performance bonus
- Referral Program: Earn up to €2,000 for bringing friends, depending on the language/project
- Continuous skill development and certifications. Specific sales training
- Clear career growth opportunities supported by coaches and a motivating team environment
- Prime office location at the World Trade Center Barcelona, surrounded by the sea

Diversity, Equity & Inclusion

TP is home to a integral family with various backgrounds a

📌 Spanish Speaking Co-Host Onboarding Specialist (Barcelona)
🏢 TP
📍 Barcelona