Experteer Overview As Client Partner, you drive value for key accounts across their Customer Journey Map, boosting satisfaction and loyalty. You work with cross-functional teams to align sales strategy with delivery, ensure profitable projects, and explore new value opportunities post-delivery. You lead presales negotiations, shape digital transformation roadmaps, and nurture enduring client relationships. This role offers impact at scale within Omega CRM, a Merkle company, renowned for CXM leadership and Salesforce expertise. Compensaciones / Ventajas
• Lead negotiations, prepare and present commercial offers for assigned accounts and manage presales communication
• Share client sales strategy and digital transformation roadmap with PMs, coordinating across multiple PMs on an account
• Collaborate with PM/DM to attend progress demos, manage committees, and resolve client-related issues
• Monitor project progress, flag budget/timeline deviations, and implement risk mitigation
• Identify up-sell and cross-sell opportunities and assess post-project successes and learnings
• Lead end-of-project retrospectives, capture outcomes,



and write success stories with client feedback
• Coordinate with operations and HR for team allocation, hiring needs, and workload management
• Ensure alignment on scope, deadlines, and budget, and alert management to deviations
• Support post-sales value generation for existing clients and drive ongoing consultancy for future needs
• Maintain strong knowledge of all operational team members and optimize team fit for project goals Responsabilidades
• Large account management experience
• Experience across cloud and enterprise technology ecosystems (Salesforce is a plus)
• Experience in education and public sectors is a plus
• At least 6 years of experience in business/technology consulting
• Previous project management experience
• Experience in digital and international projects
• High level of English Requisitos principales
• Permanent contract
• Flexible Schedule
• Home Office
• Health insurance
• Certifications plan
• Professional development

📌 Salesforce Client Partner (Barcelona)
🏢 Dentsu
📍 Barcelona