This position is at Indra

The selection process will be entirely managed by Indra.

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Software Operations & Maintenance Lead Location: Madrid, MD, ES Profile: PyS Mobility & Prointec Required experience: More than 2 years of experience Working mode: Hybrid

Software Operations & Maintenance Lead

San Fernando de Henares, Madrid · Hybrid At Indra Group, Tech for the future , we lead the development of cutting‑edge technological solutions that transform mobility, public services and critical infrastructures. ? Join our software operations and reliability team We are looking to strengthen our team with a Software Operations & Maintenance Lead , responsible for ensuring the availability, performance, stability and continuous improvement of key software systems in mission‑critical environments.

? What will you do?

- Supervise the day‑to‑day operation of software systems to ensure availability, performance, and correct functionality.
- Perform corrective and preventive maintenance , detecting issues, analysing root causes, and anticipating potential failures.
- Manage and implement updates, patches and enhancements , guaranteeing minimal service impact.
- Handle, analyse and resolve user‑reported incidents , coordinating and escalating when necessary.
- Monitor systems using tools such as Zabbix, OpenSearch or Dynatrace to detect anomalies and prevent service degradation.
- Optimize application and database performance (PostgreSQL, Oracle, SQL, PL/SQL).
- Drive operational improvements and automate recurring maintenance tasks (CI/CD, scripting, etc.).
- Track and report operational KPIs , ensuring compliance with SLAs .
- Collaborate within Agile environments (Scrum/Kanban) and participate in full software lifecycle processes.

? What are we looking for?





Don’t worry if you don’t meet 100% of the requirements — we’d still love to get to know you and see what you can bring ?

✅ Must‑have:

- 3–5 years of experience in software operations and maintenance.
- Basic to intermediate knowledge of AWS and cloud environments.
- Strong command of Java / Spring Boot and understanding of microservices architecture .
- Experience managing and optimizing databases (PostgreSQL, Oracle, SQL, PL/SQL).
- Hands‑on experience with monitoring tools (Zabbix, Dynatrace, OpenSearch).
- Skills in automation , scripting and CI/CD pipelines.
- Knowledge of Git and modern development environments.
- Experience working with Scrum and/or Kanban .
- High level of English (minimum B2).

? Nice to have:

- Experience or certification in ITIL / Service Management .
- Familiarity with corporate tools: Remedy ITSM, IBM Maximo, Jira .
- Functional knowledge in mobility, maintenance, ticketing or EMV‑based systems.
- Experience in operational analysis, reporting and continuous improvement.

? What we offer

- Stability and long‑term growth: Participate in large‑scale, high‑impact projects within a financially solid company.
- Innovative, high‑reach projects: Work with cutting‑edge technology that has national and international impact.
- A close and transparent environment: Direct communication, supportive teams and a collaborative culture.
- Real flexibility: Hybrid work model and true work‑life balance.
- A personalised career development plan: Tailored pathways for your professional growth.
- Continuous training: Access to more than 6,000 courses .
- Exclusive benefits: Well‑being programs, discounts and adaptable compensation.
- Competitive salary aligned with your experience.

? What does our selection process look like?

1. Profile review ?: We evaluate your experience and skills to ensure alignment with the role. 2. Initial contact (5–10 min) ?: If

📌 Software Operations (Madrid)
🏢 Indra
📍 Madrid