About the Role:

The Director of Business Intelligence will build and lead a new BI capability for Global Revenue Operations at Wolters Kluwer . This role will define the strategy, operating model, roadmap, and data foundations required to deliver trusted insights and enable faster, data-driven decisions.

Leading a team of BI professionals, this role will transform complex commercial, financial, and operational data into scalable reporting, executive insights, and actionable recommendations. The role requires a strategic, hands-on leader who can operate independently, adapt quickly, and deliver results in a fast-paced general environment.
Responsibilities:

- Define and execute the Business Intelligence strategy and roadmap for Global Revenue Operations.
- Build the BI operating model, including governance, prioritisation, delivery standards, and stakeholder engagement.
- Lead, coach, and develop a high-performing team of BI and analytics professionals.
- Deliver executive dashboards, scorecards, reporting, and analytical products that provide a trusted view of revenue performance.
- Translate complex data into clear insights, business narratives, and actionable recommendations.
- Identify performance trends, risks, opportunities, and root causes across the revenue lifecycle.
- Establish consistent KPIs, business definitions, and reporting standards across functions and regions.
- Own the end-to-end delivery, adoption, and continuous improvement of BI solutions.
- Enable self-service analytics through trusted data, intuitive tools, training, and documentation.
- Oversee data models, semantic layers, ETL/ELT workflows, and integration across source systems.




- Strengthen data governance, quality, controls, security, lineage, and auditability.
- Partner with Revenue Operations, Sales, Finance, FP&A;, Accounting, IT, and Data Engineering.
- Serve as a trusted advisor to senior leaders and represent BI in strategic planning and business reviews.

Skills:

- Demonstrated proficiency in Data 360 , Snowflake & Data Lakes
- BI strategy, capability building, and operating-model design
- People leadership and high-performing team development
- Executive dashboards, scorecards, and data visualisation
- Data modelling, semantic layers, cubes, and dimensions
- SQL, data querying, and ETL/ELT processes
- Data governance, quality, controls, and metric definition
- Commercial, financial, and operational analytics
- Root-cause analysis and insight generation
- Executive communication and analytical storytelling
- Senior stakeholder management and cross-functional influence
- Program prioritisation and delivery leadership
- Change management, adoption, and self-service enablement
- Platform optimisation, automation, and continuous improvement
- Advanced analytics and practical application of AI
- High agency, adaptability, and a strong delivery focus

QUALIFICATIONS

Education Bachelor’s degree in IT/Data Technology, Accounting or Finance

Experience:

- 10+ years of progressive experience in business intelligence, analytics, data strategy, Revenue Operations, or Commercial Operation.
- Proven experience leading and developing BI, data, or analytics teams.
- Demonstrated success building or transforming a BI capability in a complex global organisation.

Our Interview Practices

📌 Director, Business Intelligence (Madrid)
🏢 Wolters Kluwer Tax and Accounting España, S.L.U.
📍 Madrid