We are currently hiring for an experienced

Change Management Consultant to support Salesforce Customer Success and Marketing Transformation initiatives as part of a Lead to Cash (L2C) Hospitality program.

Job Details:

- Role:

Change Management Consultant

- Employment Type:

Contract – 12 Months

- Location:

Madrid, Spain (Hybrid)

Key Skills Required:

- 5+ years of experience in Change Management, supporting large-scale business and digital transformation programs.

- Strong experience in stakeholder management, change impact assessments, and change strategy and planning.

- Experience developing communication plans, change narratives, FAQs, presentations, and stakeholder engagement materials.

- Experience coordinating training, user enablement, readiness assessments, and post-go-live adoption activities.





- Ability to define and track adoption metrics, readiness indicators, and change management dashboards.

- Strong communication, presentation, and facilitation skills, with the ability to engage executives, managers, and end users.

- Experience working in general, multicultural, and cross-functional environments.

- Excellent written and verbal communication skills in English.

Desirable:

Experience with Salesforce Customer Success Management (CSM), Salesforce Marketing Cloud, Salesforce Data Cloud, Customer 360, CRM transformation, or Hospitality industry programs.

📌 Change Management Consultant (Madrid)
🏢 iXceed Solutions
📍 Madrid