mbito

To manage sales activities in line with the annual sales plan and to achieve/exceed budget in executing the sales strategy of the respective hotel units.

Responsabilidades e áreas de acção

Finds business opportunities in various sectors, such as corporate, groups, weddings and events within the region to maximize room occupation and F&B; sales. Books events and groups while practicing yield policy in order to maximize revenue

Works in parternship with the Sales and Events Teams to maximise corporate and group rates

Manage third party sites and agents to establish rates, negotiate prices, ensure proper implementation of reservations procedures, and maximise conversion ratios in order to achieve targets for the department

Contributes to the selling strategy of the hotel, and work in partnership with the other departments of the hotel

Builds strong relationships with customers,



Guests and Team Members in order to gain full understanding of their needs and work to serve them effectively

Participates and assists in the organization of events in the hotel

Competências Comportamentais

Planeamento e Organização (Ser Eficiente)Lidar com a complexidade (Ser Eficiente)Liderança e Desenvolvimento de Pessoas (Ser Colaborativo)Orientação para o Negócio (Ser Eficiente)Orientação para Objetivos (Ser Eficiente)Adaptação à Transformação (Ser Ágil)Orientação para o Cliente (interno e externo) (Ser Apaixonado)Trabalho em Equipa (Ser Cooperativo)Análise e Resolução de Problemas (Ser Eficiente)Resiliência (Ser Ágil)Rigor e Atenção ao Detalhe (Ser Eficiente)Proatividade (Ser Eficiente)Consciência ambiental e social (Ser Consciencioso)

Competências Técnicas

Events ManagementCustomer ServiceMarket KnowledgeNegotiation TechniquesSales tecnhiques

📌 Cluster Sales Manager - Pestana Hotel Group Madrid
🏢 Pestana Hotel Group
📍 Madrid