Hungarian Speaking Customer Support Representative About Mercier Consultancy Group

Mercier Consultancy Group is a premier international recruitment firm dedicated to connecting top-tier talent with world-class organizations. As a leader in European staffing solutions, we specialize in identifying high-potential candidates for the dynamic Customer Support Services industry.

Job Overview

We are currently looking for a motivated professional to join a integral team in Sofia for a Hungarian Speaking Customer Support Representative position in Bulgaria. This role is an excellent opportunity to advance your career within the Customer Support Services sector while enjoying the vibrant culture of a leading European hub for international talent.

Key Responsibilities

- Provide high-quality technical and functional support to customers via phone, email, and live chat.

- Represent the company as a brand ambassador, ensuring excellence in the Customer Support Services industry.

- Effectively resolve customer inquiries, troubleshooting issues with patience and professionalism.





- Maintain accurate customer records in our internal database systems.

- Collaborate with cross-functional teams to elevate complex technical concerns appropriately.

- Participate in ongoing training to stay updated on product features and support protocols.

- Contribute to a positive team environment, striving to meet and exceed monthly performance targets.

- Native or fluent Hungarian (spoken and written).

- Professional proficiency in English.

- Valid EU passport (mandatory).

- Previous experience in the Customer Support Services industry is considered a significant advantage.

- Strong communication skills and a passion for helping people.

- Willingness to relocate to Sofia for this rewarding role among the top jobs in Bulgaria.

What We Offer

- Competitive Monthly Salary.
- Fully Paid Training to ensure your success in the role.
- Comprehensive Health Insurance.
- Fully Paid Relocation Package (flight,

📌 Hungarian Speaking Customer Support Representative (Palma)
🏢 Mercier Consultancy Group
📍 Palma