We're a integral technology and services leader that powers the brands of the future. We help well-known brands
- the ones you use every day
- improve their businesses with technology and integrated solutions, in over 70 countries.
If you're looking to grow and be inspired, as a Customer Service Representative in Barcelona (on-site) you will be part of our team of game-changers who are powering the brands of the future.
We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.
As a Customer Service Representative on our team, you will:
- Take incoming customer calls (via telephone, email, voicemail, pager, or other automated alerts) and solve users' demands ¿Todo listo para enviar su solicitud? Log call details onto call management systems and provide response and resolution within SLA
- Maintain service and product knowledge and expertise associated with applications specific to individual customers.
Concentrix is a great match if you:




- Are proficient or bilingual in German plus an advanced level English
- Have good disposition to work in a customer service environment
- Have customer care skills
- ability to listen to and understand the customers' need
- Can take ownership of, and progress calls to resolution or to escalate call to resolutionDon't meet every requirement? What's in it for you
- 39 hours/week permanent contract
- Schedule: rotative Monday to Saturday from 11:00 to 20:00
- Salary range from 19k to 22k
- Excellent office location in Barcelona
- Full paid training on the company and the project you'll be working on
- Career development programs and specialized coursesExperience the best version of youAt Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their "employer of choice."

📌 German-English - Customer Service Representative (Sant Joan Despí)
🏢 Concentrix
📍 Sant Joan Despí