Hebrew speaking Customer Support Agent (Madrid)

Hebrew speaking Customer Support Agent (Madrid)

23 oct
|
Next Job Abroad
|
Madrid

23 oct

Next Job Abroad

Madrid

Overview We're looking for Hebrew speakers for several different projects right now!

The office location is in Sunny Lisbon, Portugal.

What you'll do Provide support to high level clients to help them grow across multiple channels - chat, email and phone

Support and expand the self-serve advertising base for clients in the online and digital advertising domain

Provide pre and post-sales support for all self-service products

Provide product and tool support to enhance clients'

experience

Identify and solve problems technical bugs and ads' delivery issues

Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions

Provide vital product insights and feedback from our customers to engineering

Qualifications Native level written and verbal communication skills in Hebrew

Good knowledge of English (B2 level) required

Computer skills (basic skills mandatory, advanced skills like coding preferential)





Good analytic skills and logical thinking

Excellent communication skills: verbal, written, listening skills

Proactive and quick learner, able to adapt and to continuously evolving needs to help clients grow their business on the advertising platform

Ability to multitask and work under pressure

Availability Monday to Sunday, including rotating weekends

EU citizenship or work permit for Portugal

Benefits Possibility of cooperation with leaders in various industries

Stable work and career progression

Investment in training and personal development

Health Insurance since day one in the company

Possibility to live in one of our apartments

Initial flight expenses refund

Annually complementary return flight to your home country (within Europe)

Free Portuguese language courses, sport activities and organized events

Monthly and Quarterly Bonus

📌 Hebrew speaking Customer Support Agent (Madrid)
🏢 Next Job Abroad
📍 Madrid

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