Pillar in Barcelona seeks a Head of Customer Success who loves building teams and delivering real value to customers. You will own retention, expansion, and the customer journey after sign-off, shaping a measurable engine for growth.
You will lead CS managers, collaborate with Sales, Support and Product, and use data to improve NRR, reduce churn, and drive revenue. Fluency in Italian + English, Spanish a plus;
relocate to Barcelona is expected.
📌 Customer Success Leader: Grow Retention (Distrito del Ensanche)
🏢 Pillar
📍 Distrito del Ensanche
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