¿ Attend the customer claims due to the non-quality of the product. Analyze the root cause and inform the production plant to implement the required actions.
¿ Coordinate the necessary rework and sorting action due to the quality claims.
¿ Coordinate the quality team supporters to guarantee the correct customer support.
¿ Updating of the quality registers and inform the plant,
involving in the continuous improvement process.
¿ Present to the customer evaluation and 8D reports.
¿ Monitoring homologation process.
Requirements
¿ Engineering or Technical training.
¿ Quality experience in automotive industry
¿ High level of written and spoken English (C1) and German if possible