Host/Hostess - Verde Mar (Canarias)

Host/Hostess - Verde Mar (Canarias)

23 oct
|
The Ritz-Carlton Abama
|
Canarias

23 oct

The Ritz-Carlton Abama

Canarias

HOSTESS – VERDE MAR JOIN OUR TEAM Verde Mar is a restaurant where hospitality, quality, and a carefully curated culinary offering come together to create memorable dining experiences. We are committed to providing exceptional service, paying attention to every detail, and offering our guests a warm and personalized welcome from the moment they arrive. Join our team as a Hostess at Verde Mar What We Are Looking For… Are you passionate about gastronomy, hospitality, and delivering an exceptional guest experience? As a Hostess at Verde Mar, you will play a key role in shaping the guest experience from the very first interaction. You will be part of a professional team committed to excellence, ensuring every guest receives a warm, elegant, and personalized welcome while contributing to a memorable dining experience. We are looking for someone with a genuine passion for hospitality, excellent personal presentation, strong attention to detail, outstanding organizational skills, and a natural, professional communication style. Your Responsibilities Include…
* Welcome and greet guests with warmth, elegance, and professionalism, creating an excellent first impression.
* Manage guest reception and escort guests to their tables in accordance with the restaurant’s service standards.
* Manage and organize reservations, arrivals, table assignments, and changes throughout the service.
* Maintain an up-to-date understanding of table availability and the restaurant layout to optimize the flow of service.
* Communicate and coordinate closely with the Front of House team, kitchen, reservations, and other departments to ensure smooth and efficient operations.
* Handle telephone calls, guest enquiries, and requests with professionalism, discretion, and efficiency.




* Manage waiting times and communicate estimated times clearly while maintaining a positive, guest-focused attitude.
* Identify and communicate guest preferences, special occasions, dietary requirements, and any other relevant information to the appropriate team members.
* Develop a strong knowledge of the restaurant’s culinary concept, products, ingredients, and philosophy to provide guests with accurate and relevant information.
* Maintain a warm and professional relationship with guests throughout their experience, anticipating their needs whenever possible.
* Handle special requests and guest concerns with empathy, discretion, and a solution-oriented approach, involving the appropriate manager when necessary.
* Ensure that the reception area, entrance, and guest-facing spaces are always clean, organized, and presented according to the restaurant’s standards.
* Support the Front of House team with any additional tasks required to ensure the smooth running of the service.
* Actively contribute to maintaining the restaurant’s quality and service standards, paying attention to every detail of the guest experience. What We Expect From You…
* A natural ability to communicate, creating a sense of trust, elegance, and warmth from the very first interaction.
* A genuine passion for hospitality and exceptional guest service.
* Previous experience as a Hostess, Restaurant Receptionist, Guest Relations professional, or in a similar position within luxury hotels, fine-dining restaurants,



or high-end hospitality establishments.
* Excellent personal presentation and a professional attitude.
* Strong organizational skills and attention to detail, particularly in dynamic and demanding environments.
* A team-oriented mindset and the ability to communicate effectively with different departments.
* A genuine passion for delivering personalized, attentive, and precise service.
* The ability to remain calm, composed, discreet, and solution-oriented in different situations.
* Fluent communication skills in English and Spanish. Additional languages will be considered an advantage.
* Valid authorization to work in Spain.

What We Offer
…
* An attractive salary above market standards.
* The opportunity to travel the world with special rates at more than 9,500 Marriott hotels through the “Explore Rate” program, also available for family members, partners, and parents.
* Enjoy our culinary offerings with a 20% discount at our hotels and a 50% discount at the resort.
* Up to 75% off flights for employees residing in Tenerife.
* Corporate benefits and discounts on leisure activities and travel.
* A special birthday gift.
* The opportunity to enjoy the resort as a guest after one year of service — a truly unique experience.
* An additional holiday bonus payment.
* Innovative training programs and professional development opportunities.
* Career growth opportunities within an international company.
* Complimentary meals in the Employee Dining Room.
* Uniform and uniform cleaning provided.
* Employee celebrations and events, including outings, anniversaries, and special weeks.
* Activities and initiatives that contribute to the local community. All benefits, bonuses, and additional programs are s

📌 Host/Hostess - Verde Mar (Canarias)
🏢 The Ritz-Carlton Abama
📍 Canarias

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